Unified Communications Infrastructure

Let me explain my setup, because it's not normal.  We have 1 CUCM cluster that supports multiple organizations.  Each organization has it's own Active Directory tree and Exchange server.  Three of these organization want to have Presence, and each wa...

I am looking for a way to add an option known to internal employees to be able to dial into the AA and go to an option that will allow them to dial an extension in a remote branch office in another country to alleviate LD charges to their cell phone....

Hi,I'm trying to configure calendar integration between CUPS 7 and Exchange 2007.The status is not updated when we create a meeting.In Presence Engine Debug, I can see:ERROR ScalarUserForeignResource - No calendar folder found for sip:USERr@DOMAIN@ca...

We have an issue with the following. Any assistance would be greatly appreciated.We have SIP trunks that terminate on our Call Manager which is 7.1.3.  We take the call from the SIP trunk (Remote DID) and then "translate" that number to a local 4 dig...

HelloI'm looking for information on how to install 2 newly purchased cards  and keep running into dead links. The cards I bought are for a  CISCO-2801-CCME/K9 with PVDM2-8, FL-CCME-25, SP Services 128F/256D cisco  router:vic3 2fxs/DID and a vic2 2fxo...

Hi, I have created a new distribution list in Unity voicemail V5.0, added the users and addedthe recorded message. But how do i push this out to the phones so it arrives as voice mail.Regardsdominic

I have installed the current CUCiMOC 7.1(2)-1.4.6 in a OCS 2007R2 system, configured the server (UCM 7.1), etc. When I launch Communicator the conversation pane for CUCiMOC does not open. The Tools for CUCiMOC are present on the Tools menu, but whe...

I get e-mail alerts daily about MGCP gateways decreasing or increasing and also MGCP D-channels going out of service. When I look at the alert detail in RTMT it shows me what gateway is having an issue, but the e-mails don't specify anything but the ...

HiWould appreciate it if someone can advise on the licensing and feature capability of the CUV Desktop client. Thanks.1. How is the CUV Desktop licensed ? Is it licensed together with number of CUV-MGR license ordered ?2. Does the CUV client needs re...