Unified Communications Infrastructure

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Running Cisco Unified CM version 6.  Starting yesterday when a call is answered a tone is heard when the called party picks up.  This happens on internal and external calls.  This also happens when Unity picks up. This is the same tone you would hear...

dm25 by Level 1
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Hi, I wonder if it's possible with the unity express to do that :When a call comes, if the phone is busy, then the call is redirected in the queue with "music-on-hold" and when the phone becomes available the first call in the queue comes to the phon...