Unified Communications Infrastructure

Hi,I have CUCM 5 and Unity 5- Our reception have the pilot point 1000- Calls then go to hunt group members: 1001 , 1002,...1012 and finally to 5000 (which is voicemail)What I want to achieve is simple:After calls go to PP 1000 and if reception is not...

I'm getting some conflicting information regarding how many premium licenses 7.x supports on a 7835 platform. I know in version 5.x it would only support 75. But I'm hearing that with the same hardware and version 7.x it can support 150. I didn't ...

hi,I have ccme 3.3 in 3845 router and it's working fine with Ip communicator but we want to configure 7902 ip phone in ccme so can you tell me from where i can download "7902 ip phone firmware load file for CME 3.3" ? and how many others files requ...

Hi, I have cucm 6.1.3.1000-16 and cups 7.0.5.10000-18, and use cupc 7.0(2.13496).On cucm I have registered users and the users also comes up in cups.When I delete a user or uncheck the 'Enable CUP and 'Enable CUPC' on cucm, the user also disappear at...

Greeting will not play during off hours as defined in the assigned schedule. The Closed Greeting is enabled. Anything obvious I'm missing?Thanks in advance for any help.George

Hi everybody. I'm installing MP7 with 3545 as MS with one Audio Blade and 2 Video Blades. I registered the Video on AudioBlade. I cannot able to do video conferencing. Have anyone a detailed procedure to configure MS and prefix?Thanks

Hi,In CUPC server health status, I see Phone configuration (tftp) download failed.tftp file name UPCHQPH1.cnf.xmlUPCHQPH1 is the cupc client in call manager 7.Do I have to configure a cupc client for every cups user ?In the application user PhoneMess...

I can't find where in the Bulk Edit tool to modify user's message quota. 95% of our users are fine with the system wide quota, however I need to modify 5% with bulk edit.Can someone please point me to the tab this is on?thanks!

Not sure if this is the right spot for this or not guys if not I apologize. I have mad a ringtone and I have uploaded it to the CUCM server. When I play the ringtone over the phone I get alot of static and the song is was slower. Any ideas would be g...

How to integrate MeetingPlace Express With CUCM7?I've searched in the "Application Server, but no result".Or have I to configure ity in the CTI Route point?Is there any link to see all methods?

Simple as it says really, is SIP-UA (User Authentication) supported in CUCM7+ or CUCMBE?CheersAndy

hi All , we have callmanager express 7.1 , we are facing distortion and hiss during calls , how we can fix this issue .. please advice .regards .

I have very basic question. I configured AA in Unity 7. the AA number is 5000. I tried to reach the AA from CCM by defining Unity as H.323 GW. but I am not able to reach any help please??