Unified Communications Infrastructure

I have Unity 5 integrated with CUCM6. Is there any reason why I cannot transfer to a hunt pilot or secondary line in CUCM6 from a Unity CH?Transfers to primary lines work fine from both CH and Caller System Transfer. Are there any caveats associated ...

when I VPN to my office from my home and then try to use Personal communicator to dial Internal extensions then I have no problem, I can hear internal user and they can hear me, but when I try to dial external number then I can hear them, but they ca...

Hi, We have installed Call Connector server and Clients.My problem is that in outlook all numbers has a international prefix with "+" and actualy my click to dial doesn't work.I made in the server rule to transform the dialed number but this rules th...

Hi,I have a customer who has a unity install partnered with exchange 2003 sp2 cluster (2 exhcage serves)The customer wants to migrate to a stand alone new exchange 2003 server.Questions I have relate to the following.1. Can anyone help with what need...

I have a CUP Server integrated with a CUCM 6.1(2). Exchange backend is 2003 with SP2. Everything else works beautifully (unity integration, MPE integration, etc). Troubleshooter shows that the ssl cert for exchange is installed and gets the green ...

Hi All, I have a weird issue we have a small medical office that we use system call handlers that broadcast out for different employees to pick up for the operator. In Cisco Unity Connection there is a generic operator as a user, that we do not use h...

I setup a couple of the Message Store (MS)scripts to run automatically on a daily basis but for some reason when I go into the MS the scripts are set to inactive. I looked under the scheduled tasks and the scripts I had setup are still there. How can...

I am upgrading a Unity 4.0.5 to 5.0.1 but as it will be on a new server I will essentially be doing a new install. I have the 5.0.1 upgrade licence but my Unity 5.0 DVD set has been provided without a PAK code. Is this going to be a problem or will t...

Message monitor does not work on failover (unity 7)It does however work on our primary server and as soon as it fails over it stops working.

Hi,I have a Unity 5 Failover Solution, when i try to add a user via the Web Browser i get a blank dialog box come up but it says done in the bottom corner, if i then search for this user in Unity it doesnt exist. If i try and add a user via the Bulk ...

My unity ver 5 is now integrated with Exchange server 2003 and is working fineThe exchange system want to migrate to 2007What all changes required in unity serverAny one please provide any reference?

On Unity 4.x the admin page always gives an error: "the page cannot be displayed." This is on a win2k3 server with SP1. Exchange is on box. Everything was working until Yesterday, no one knows if anything was changed. All other Unity functions wo...

All, Recently I upgrade the CCM 6.1.2 to 6.1.3 and I thought will share the issue experienced.Upgrade was smooth as expected.One of the future that was not working was Personal Fast dials. When the user logs in personal directory and select personal ...

in Ip phone servicesI am getting error HTTP error 404!ANY IDEA???