Unified Communications Infrastructure

I have a CUCM 6.x and a voice mail system.When I try to hear a message from my voice mail working fine if I push "messages" softkey of my 7911 ip phone but it doesn't work with handset, It is like the DTMF are not sending or voice mail not understa...

Dear all,I have a Quality Management server working with UCCX5.0 and UCM6.0. This server will do the recording function for the agents. I've searched on Cisco.com but could not find the needed instructions on configuring QM recording on agents' deskt...

Just a quick note since I'd had several requests for this of late - The Bulk User Delete tool for Connection 7.x was updated today:http://www.ciscounitytools.com/App_CUC_BulkUserDelete.htmthis version supports the option of "resetting" a user in plac...

does anyone know if unity 7 will ever support exchange 2007 clustering? I'm surprised that Unity 5 supports this but Unity 7 does not.http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/release/notes/702curelnotes.html#wp49056

Hi there,Meeting Place Express 2.0.2 - sitting here now for a 5 days with a problem calling out.MeetingPlace will call me when i mark "call my phone" when starting a new meeting. That works, but i can not dial out to other phone numbers from a meetin...

Hi,How can i change the softkey templete for 1000 users using BAT.Regards

I would require some assistanace from you.I have a Call Manager 6.0 and Unity Connection 2.1 and a DID range of 47XX range .What I want is to create is an Auto Attendant System .Once outside caller from PSTN calls our company it should go to auto att...

I see that Cisco is about ready to EOF the Cisco Call Attendant. What is nice is that this option is free. What do they plan to offer now in its place that is also usable and free.

After running unity failover in primary and try to run on secondary the following message is displayed: Failed to verify SQL configuration Table Detailed InformationMethod IavRdbConnection::Execute (MXMXC-UNITY-SEC,csp-Configuration CleanupLastM...

Hi;anyone can guide on how to configure cisco Unity to act as a welocme company greeting then forward the call to the desire extension. I used to use this with IPCC Express sure, but we have limited number of servers and the only option is to use the...

Hello peopleI have a New UC520 but this is connect to DSL linksys router, my issue is when I ping a google from the UC only reply if I ping to ip addres to google, if I ping the name (www.google.com) the UC520 said % Unrecognized host or address, or...

Is that any type of addon software that a user can see the status of a phone of another user other than the Call Attendant. I am wanting to give multiple people access to see a list of users and there current phone status (On a Call, Free, Fowarded ...

Has someone quoted the Call Manager upgrade from 6.1c to 7.X and provide the Part# for 7845-H2 series MCS Serves. The Cisco MLC couldn't find such part#