Unified Communications Infrastructure

Hello, i'm having problems registering a Cisco 2811 Gateway with a VWIC2-1MFT-E1 interface card with Cisco CallManager 4.3.The error displayed when debugging mgcp is the following://-1/xxxxxxxxxxxx/MGCP/mgcp_mp_get_not_entity(828):[lvl=2]Invalid para...

Hello All,I am in the process of upgrading our CCM 4.1(3)to CUCM 6.1(2). I ran the CallManager Upgrade utility tool to detect the health of the servers and it failed one of the tests, 'Software Version Validation', following are the logs for the fail...

I am trying to make Unity act as a single voicemail for CUCM and mobiles. However, the mobile provider network cannot supply the redirecting number (RDNIS) on the call redirected into Unity on busy/no answer - the mobile network can only use a dedic...

Do you know what do I need to do to allow a user with outlook 2007 to call customers from the outlook directory ?I haven't found anything on how to configure thisthank you

I've been helping a customer add another Unity Server to remote site for site survivability. They have a single CM cluster and 2 Unity 4.2 servers digitally networked. We've moved over the users for the remote site to the new Unity server and everyth...

How do I verify licenses in MeetingPlace?

I am very new to b-acd and scripts.Now we have call manager express installed all incomming calls are plar to operator and he is manually forwarding calls to extensions. I need that the caller should receive a prompt " please dial required extension"...

One of my coworkers is running a virtual PC on a MAC using Parallels Desktop software and we are trying to get the virtual PC to run CUPC. Is this possible?Also will it allow a USB VTA II Camera to work on the virtual PC?Thanks,Doug

I am running CUPC v 1.2(3.12649) on Vista SP1 and 2.5GB RAM. When I ran CUPC on this same computer running XP, I had no problems. Since upgrading to Vista, I have call quality problems. When I have a CUP-C voice call active, doing such menial tasks a...

HiIm facing some problem, some phones on my callmanager has Calling search space with permission only "directory number to directory number" calls, if they receive an external call they CAN transfer to any external call.My Callmanager is 4.2Does any...

I've got a CUCM 6.1 server using a Cisco 2821 router as an MGCP gateway. The router has a number of FXS ports. When an analog polycom device is connected to one of these ports is can make calls with out a problem.When you press the conference butto...