Unified Communications Infrastructure

This is a Refresh Upgrade. Refresh Upgrades require an extended service outage and multiple reboots. Please refer to the Software Upgrades section of the Cisco Unified Communication Operating System Administration Guide for more information. Start Re...

Hi,  We have a Cisco CUCM deployment in our environment. I'm wondering if there might be a way to use CLI / PowerShell / Whatever to query our CUCM for whatever DN is associated for a provided MAC address. The idea here being this is easier to write ...

Hello ,I have a cisco unity connection 10.5 , the problem thatbi have i can't delete a user it give me the message error : Object not found user.Could you help me please Best regards   

Hi Team, Recently I got a report from my security team, stating that there is Weak SSL/TLS Key Exchange on our expressway deployment. The report is generated from Qualys. The result said this:PROTOCOL NAME   GROUP                     KEY-SIZE   FORWA...

Hi, We have Cisco Call Managers and Unity 11.5.1 servers using the Cerberus SFTP server for backups. We have recently upgraded to Cerberus SFTP server to version 12.11 and now experiencing authentication issues between the servers.  We was using basi...

Hi, We're noticing high CPU usage on one of our location CUCM publisher.  What I'm finding is the CPU load is caused by Java ( stvcvad+) user. I did a search for any bugs but didn't find any, can anyone inform why this is happening and how to resolve...

NOTICE: I've reposted this question in a more appropriate spot: https://community.cisco.com/t5/communities-of-interest/change-calling-number-external-mask-of-cuti-call/m-p/4732623#M355I'm using the CUTI (Cisco Unity Connection Telephony Interface) AP...

I am trying to Backup/Restore a CUCM/CUP cluster, but the DRS Restore is failing with the following error:ERROR: Unable to restore the data - Cannot find the deployment type. I have verified hostnames, IP Addresses, etc. all matches. We have two CUCM...

Hello All! We recently ran into an issue where we needed to troubleshoot connectivity between endpoints and UCCX. Wireshark could have helped us determine the root cause quicker, but since UCCX v12.5 all communications between an endpoint and the Fin...

Unity 12.5.1Have several users that were built under LDAP and had the setting of Intergrate with LDAP Directory. However, intermittently , we get a user that it will switch to "Do Not" intergrate. They will get a contact Administrator and when we swi...

Dear Experts, Can we deploy Expressway-e for MRA behind the F5 Load balancer ?

HiI have recently upgraded The expressway server to 14.2, login issues were resolved by uploading CUCM tomcat-ecdsa cert in exp-c trusted CAs but file transfer over MRA stucks in "Waiting to upload..." and nothing is raised in expc's event log.It wor...