Unified Communications Infrastructure

Running Unity 4.0(3) SR1. Most administrators have no problem getting to the SA screen through the web, however, a few get this error.Missing live session flag.For some reason, /web/global.asa did not fire.Check that this file is present.This problem...

I get the following message before the admin page will load. anyone have an idea?Error from authentication subsystem.hr=0x8004054BCheck the Application log (using the system Event Viewer).Please see your system administrator for more details.

Ok, here is my dilemma..Customer currently has about 2000 Unity Subscribers and about 500 Bridge Subscribers on an Octel. I am adding a new Unity server in the existing AD Domain and this Unity will serve about 200 of the current Octel/Bridge Subscr...

We have a Unity server that has a bad location record. Unity has been running fine for sometime but it is now time to fix the server. TAC has suggested that the server has to be rebuilt. Any suggestions on exporting subscribers, streams, and passw...

Hi,My client is running 4.0(3) with VM/Exchange, however they are interesting in UM via their existing Notes environment. By any chance is there any documentation related to migrating from an VM/Exchange to a UM/Domino scenario?Thanks in advance.Lee

How to I get the UnityDb_log.LDF to shrink to a resonable size? It's taking up all of the disk space and causing Unity to fail.V4.0(4)Thanks,Bernie Manderville

Unity 4.02 voice mail only with Exchange 2000 onbox.There are several users in the organization who web browse to Unity to do changes. Up until now, they would enter the web address and then an authentication box would pop up in their browser lookin...

I have about 600 subscribers with different caller input action on key 2. They do transfers via call-handlers to the subscribers line-group pilot in CCM.Now I need to change the "after greeting action" to the same action as for key 2 (without changin...

I have just upgraded one of our CCM clusters from 3.3 to 4, we now have a problem with phones still on the 3.3 cluster dropping when calling into unity after 100secs the unity 4(3) box is integrated into the CCM4 box, do you have an ideas of what cou...

We are trying to login on a UM Plus system to change user password. When we try to connection to System Administration. We login and get the following message:Application ErrorAn error has occured that prevents the application from processing your ...

I want to make sure I understand the difference between the transfer options. A customer wants to accomplish the following:When a caller is hearing a subscriber's greeting, they want the option to press "0" and attempt a transfer to an assistant. I...

Hello ,We have unity 3.1.3 and excahnge 5.5 on box.We want to upgrade unity 4.04 voicemail .Can any please confirm that exchange 5.5 supported on box with unity 4.0.4Thanks,Radhika

Unity 3.1.5. Unity keeps taking messages when you don't hang up, so that you have 11-15 messages in your box, all of which are just dead air except the original vmail. When you hang up after leaving the vmail, everything is OK, MWIs work. It appears...

Hi,Have a issue where a caller gets directed to a Interview Handler and they answer questions, message is sent, etc just fine. A small perentage of time (2-3%) a message recorded through interview handler does not playback over phone. Is just blank/s...