Unified Communications Infrastructure

Dears, I want to add users to CUIC to see the reports since we have PCCE 12 and not uccx. Kindly advice

Hi Team,I need a guide to upgrade existing BE6K  to a new BE7M, customer is planning to make the upgrade and I can't find any migration documentation for it.

Hi all, we upgraded our TestCluster to 12.5 and noticed trouble with our AXL application to it.In wireshark we noticed an "unknown CA" statement from the AXL client. As I compared it to our productive 11.5 Cluster, the new 12.5 CUCM doesn't provide i...

Hi, I did the sample java code from AXL developer guide and it works fine.I am looking for a java code to add device profiles for extension mobility. attached is the section of the code i added on the sample and it gives an error at com.sun.proxy.$Pr...

Under the Get Call Contact Info  -> Last Redirected NumberWhen I debug this script I'm getting the "null' field as the Value.Script is attached; any help is welcome. Thank You. Call FlowCell Phone -> PSTN -> Cube -> CUCM -> CUCM redirects the call to...

Basically I am unable to sync Unity with CUCME since that I have found out that cisco has removed "web admin" in new IOS. Cisco IOS XE Gibraltar 16.11.1a ReleaseUnified CME 12.6The command is deprecated. It is not supported on Unified CME 12.6 and la...

Hi,I've five Cisco Phone's 8811 model and an isr 4300 with the "isr4300-universalk9.16.09.03.SPA.bin" Software image.I have configured the call-manager-fallback for the esrst, but when I try to connect the phones They did not register.This is part of...

I have a customer that is dictating some rather unique and advanced call recording requirements. All calls that get recorded must be sent to at least two NICE recorders simultaneously. My understanding is that CUBE Media Proxy can help here. I have a...

I've set up both the External Database and File Store servers for Managed File transfer. I've activated the XCP File Transfer Manager service but on start it fails after several minutes. I've checked the log file epas/trace/xcp/log/AFTStartup.log and...

Currently planning on redeploying a Pub using a the 7500 user template to increase the HDD size to 110 GB.  If the current Pub is still accessible, is building out the new nodes and then restoring it along from a good DRS backup the best option?  Or ...

Hello All,Wondering what people use to ensure they are not calling numbers that are on the National Do Not Call List. For example, Employee Joe calls an outside number, the number would be checked against the National Do Not Call list.  If it is on t...

Hi, Our CUCM is running on version 11.5.1.15900-18 and Cisco gateway on XE software version 16.6.5.  On the Cisco gateway we have configured hardware conference of max participants 16 and max session 32. This gives us max stream of 512.  However, on ...