Hi Team,
We are encountering an issue where some of the recordings on MediaSense are coming up as Zero Size Tracks error. Any ideas as to what could cause this error?
I have configured voicemail to email on unity connection 11.5. I receive outlook item as an attachment instead of .wav file. How do I configure to send .wav file as an attachment?
Hello,
I have an IM & P cluster, when starting to advertise I have this message:: A Cisco DB may have encountered a known issue - Service service restart service manager.I restarted the sub and several services that remains in the starting. can help ...
Hi,
Have a customer who has an existing on premise Cisco UC enviroment including IMP. They have a bought a Cisco CCE hosted service which will come with its own complete infrastructure including Active Directory, DNS, CUCM, IMP, CCE, PSTN breakout ...
Hello All ,
We are translating our extension numbers to DoDs during outbound calls using voice translation rule . We have 4331 but we are facing a limit of 15 rules . I read now the IOS support upto 100 translation rules but in 4K series which IO...
We have a Unity 7.0 setup and Exchange 2007 and we're trying to figure out how our users receive voicemails as emails in their inboxes, as part of an Exchange server migration. When the user marks the voicemail as read, it also deactivates the MWI o...
Hello every body,
in my company, the users of cisco Jabber on windows 7 works perfectly and after an upgrade to winodws 10, Cisco jabber lost CAPF certifications, how can fix the problem please
Hi there
We are planing to change our port number from 5060 to 6060 in our SIP trunk security profile, and this is because for audit purposes, so there is no way we can keep the 5060, so the question is
is there any risk if we pick up any port numb...
Hello,
Recently I upgraded/migrated from CUCM 9.1 to CUCM 11.5. We use Ext Mobility in the call center. Agents log in to their desk phones and take calls. All of the desk phones have no issues on 11.5. But with Cisco IP Communicator (softphone)...
Hi everybody,
Recently, I got a secondhand 2921 router from a friend. As far as I know, the 2921 router is an intergrated service router that can deploy voice, video, security and so on. And I also know, CME can be deployed into this router.
I wa...
We recently changed the public IP of the Cisco Expressway ,All the necessary changes is done
Expressway-E configured the Single NIC deploymentNAT Reflection configuredTraversal Zones is active with Public IPSRV record in the Public DNS is workingInt...
Attendant console software is stealing focus from other applications when a new call arrives.
Attendant Console 11.0.2.2571; is there a way you can toggle the Activate console on new call feature on and off?
I found article referencing "At the bott...
Anyone ever seen unknown for Enterprise name with speechview registration request and is this is a problem ? 15:53:55.654 |27520,,,SttService,13,Thread=SttMain; class=com.cisco.unity.stt.service.SttService;STT: Starting Message Processing ....15:57...
The sync.log and sync.dbg are showing the following errors. We noticed the resources modified in UCCX GUI, do not sync over to WFO - monitoring and recording administration. Attempting to manually use the synchronize database, provides a QMAD2003 err...
