Unified Communications Infrastructure

Cisco TSP Compatibility with CUCM

Hello, I'm looking for a compatibility matrix for TAPI 10.x and CUCM versions on this page i can find compatibility matrixes for versions 8.5 trough 11: http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callm...

CUAC 10.5 does not propogate CTI RP DN CSS for call forward on CTI Failure/Unregistered

Dear forum users. I have the following:- CUAC System Version: 10.5.2.10-15 CUCM System version: 10.5.2.10000-5 I am not sure if this is a bug or technical deficiency but either way it needs to be fixed ASAP. In CUAC, when you create new CTI RP tri...

IMP manually user assignsment - failover

Hi, one question about "User Assignment Mode for Presence Server" in CUCM enterprise parameter. I want manually assign the endusers to the both IMP servers so I would set the option "User Assignment Mode for Presence Server" from "Balanced" to "non...

I can’t reach my IP Phone over Web

Hi , CUCM 10.5 I have a problem that I can’t reach my Devices (9951) over IP (IP V4 Address) . If I control my device in CUCM , Device , Phone I see that my Phone has a IP Address , I can ping this also but If I try reach the Device over the IP-A...

Resolved! Call Manager 9.x orphaned data

I used the bulk import/export menu, to import some Call Pickup Groups. The bulk job said 16 records "passed" When I go to look for them in the GUI, they do not appear. When I try to search the DN in the Route Plan Report, is says "null exception" Wh...

cisco cube and dropped calls

Dear all, we have cucm 10.5.2.11900-3 and cisco cube C2900 Software (C2900-UNIVERSALK9-M), Version 15.4(3)M4, sometimes (I can't find logic..)our calls dropped with Aastra MX-One tranzit switch. In real Time MOnitoring tool i see normal call clear...

3750 Won't Boot

I have a Cisco Catalyst 3750 v2 that has a corrupt boot file. The switch boots, then begins loading the boot file, but when it nears the end the message is displayed "Waring: Trying to free already-freed memory!!!". Once this message is display it ...

CUCM axl tool recommendation needed

Hi all, We 're using CUCM 9.1 with 3 different clusters: We, as a company, need a tool, which should run an AXL query, to select queries about some configurations and send email to the clients via SMTP server. These are the query samples that shou...

Callmanager 10.5 SOAP Connection

Hido somebody has experience connect CUCM 10.5 to Calvi system based on SOAP ??Best Regrards,Piet.

Prime Collaboration 10.6 requirements

Hi All, I have a question relating to Prime Collaboration 10.6. I have installed Prime Collaboration 10.6 with ADVANCED LICENSE installed, for one of my customers. My requirement is to have an email alert whenever any of the IP Phones is unplugged...

Resolved! CUCM Monitoring

Hi, Can a solar winds be used in monitoring the CUCM version 10 and other Unified Communication application like CUC,CUPS, UCCX. Can you verify if all we need to do in the CUCM side is to enable the SNMP services. Thank you

Resolved! CIM&P Compatibility

Hello, I have a silly question, I've been checking here for CUCM / CIM&P compatibility: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/compatibility/9_1_1/IM_P_Compatibility.html#pgfId-192616 And I found this note: Note IM and...

Contact Service Queue name does not show up in agent desktop

For some reason the new CSQ I created (and assigned a resource to) does not show up as a name on when the call is answered on the agents desktop. Can someone tell me where I should start looking to fix this? Thanks Laura

Resolved! Cisco Enhance UCL license for Jabber iPhone

hi experts, - Can I have one 8845 phone + one Jabber Windows with one "Enhance UCL" license? - Can I have one 8845 phone + one Jabber Windows + one iPhone Jabber with one "Enhance UCL " license? - Can I have one 8845 phone + one iPhone Jabber wit...

Jabber with OWA (Outlook Web App) integration

I wanted to know if there is a way to integrate Jabber with Outlook Web App? We are able to get it working with Outlook 2013 but we have a client that primarily uses Outlook Web App. Are there any guides out there? I tried looking for some documen...

Unified Communications Infrastructure

Forum Posts

Cisco TSP Compatibility with CUCM

CUAC 10.5 does not propogate CTI RP DN CSS for call forward on CTI Failure/Unregistered

IMP manually user assignsment - failover

I can’t reach my IP Phone over Web

Resolved! Call Manager 9.x orphaned data

cisco cube and dropped calls

3750 Won't Boot

CUCM axl tool recommendation needed

Callmanager 10.5 SOAP Connection

Prime Collaboration 10.6 requirements

Resolved! CUCM Monitoring

Resolved! CIM&P Compatibility

Contact Service Queue name does not show up in agent desktop

Resolved! Cisco Enhance UCL license for Jabber iPhone

Jabber with OWA (Outlook Web App) integration

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