Unified Communications Infrastructure

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At a previous employer, I was able to get certain error messages sent directly to my phone which was setup as an administrator phone.   I cannot remember how that was configured.  Example... if a user in my location dialed 911, I would get a message ...

Resolved! UCCE to UCCX

All, I have a migration challenge ahead where potentially a UCCE based contact centre is to be migrated across to a new provider who currently have UCCX Enhanced/Premium. At this stage requirements are fairly vague, however I am curious to know the b...

drbabbers by Participant
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Resolved! CUC Restore

Hi Everyone We are currently running CUC 10.5.2.1209-1 on a 1000 VM, we need to upgrade because that VM doesn't support single inbox. We are moving to the 5000 user and I wanted to know once we restore from backup to the new PUB is there anything spe...