Unified Communications Infrastructure

Hello,We have a client who uses a third party app for 911 call accounting/tracking purposes. This app pulls data from the description field so they want to lock the Self Care portal down so that the end users cannot change Phone descriptions. Checkin...

Good afternoon all,I hope this is in the right spot....We recently replaced one of our CUEAC operators PC's with a 32 bit Windows 7 PC (the same make model they had before the only reason it was replaced was their scanner would not work, we swapped P...

Hi All, I need help in configuring basic auto attendant on my CME 10 using CUE 8.6.6.On older versions i just need to configure a dial-peer voice directing to my CME same as my voicemail config, but now it seems that it is not working. I have enabled...

HiA cisco rep said the IM and P server is now free or has been free for a while. how does one get hold of the IM and P bootable iso or ovas.. Thanks,Val  

Hi We are looking to deploy and IM and Presence server. The plan is to have 2x video endpoints register to CUCM and integrate Jabber with IM and Presence for chat.I have access to Cisco download but can only find the OVA for IM and Presence. Is there...

Hello All    I have a question of conference bridge.  Call manager system is 9. I have three sites Site A , Site B and Site C. The codec is G729 between any two sites.  I did a test of conference.  I made conference with cisco 7942 on site A. I pull ...

Hi I'm wondering how to transfer my UC Licensefrom my defective Router 2911 to my new remplacement unit (RMA).  I know about the normal process when you have on list the device license on you CCO, but in this case, this device is not available on any...

Hi,I have a customer who uses UCS C210 M2 servers with ESXi 4.1 to host UC 8.6 applications including Unity Connection.The SRND and Docwiki both state that, as the UCS is hosting a Unity Connection system, a core should be reserved for the ESXi Sched...