Unified Communications Infrastructure

I have a MRG consists of two CFB, it is found one is registered with CCM, the other is not.  some users complain that the ad-hoc conference soft button is not working. So is that due  one of the CFB is not registered? (I know all same type of resourc...

I am currently setting up a test setup of the Manager Assistant Console in proxy mode and have a few questions about the proxy lines and the intercom lines. In the setup guide, Manager and Assistant Phone Configurations tell you to configure the phon...

HiI am trying to do some maintenance on my VG224.  I have a phone that is no longer in use.  I have unassociated the mac address from the DN and but I wan to know if I can just delete the device so it will unregister or if I need to do some other pro...

Hello, It's all in the text. In CUCM 9.1.2 and later, is there a way to connect onto a sub or a publisher using an SFTP client ?If yes what are the priviledges necessary do do that ? Thanks

Hi All, Kindly help me to fix the issue. H323 gateway with 2 E1 trunk with different DID ranges are displaying wrong caller ID . All ports of H323 GATEWAY is chooses for calls and that too the channel selection is circular. The outbound calls going t...

Hello - we are running 10.0 UCCX and looking to see if +E.164 is supported.  The issue we have with this is that with agent desktop it does not allow the + sign in the extension field.  IS there a work around for this?

Is there any date of when CME 11 version will be available for customers?I have been told that it would be in Janury 2015.Thank you. Regards,Elías

we have unity connection 7.1x that has users synced from ccm - the users alias and extension is the ipphone extension, eg alias is 8506357 and so is the extension.we wish to migrate to cuc ver 10.5 - the users from this system are ldap synced so the ...

Is there a way to look at your voicemail via a web interface?

Unity Connection 10.51.Database proxy service started okDatabase proxy number of simultaneous connections is available in admin>advanced>connection administration , however i  still cannot see the database proxy timer setting. Must be something silly...

Hello,This may be something simple that I am overlooking but I just cannot seem figure it out...We have rolled out Collaboration Systems Release 10.5 with Prime Collaboration Provisioning 10.5 Standard in our lab for testing.  I got Provisioning setu...

Hi All,I have an existing installation of Unity Connection 8.5.1 with Publisher and Subscriber.  I am trying to upgrade to SU1 8.5.1.11900.21.  The install appears to be fine on Publisher (no reboot selected), and on Subscriber (again, no reboot sele...