Unified Communications Infrastructure

We have One HQ and two Branches.  Our CUCM and Informacast Paging server is in HQ.We have GRE Tunnels between all Branches. All Branch IP phones are directly registered with CUCM in HQ.Paging is working fine with in the HO. Now I want to do it for br...

I heard with Enhanced License , usually only one device supported, but we can still use an additional device as cisco jabber with deskphone control only.? Is it true ?

What I'm doing now is trying to edit our UCCX script so that when clients call in, the phones will ring to one group of people for 3 rings, then to another group. If THAT group doesn't answer, the call would THEN ring over to our tech support group. ...

Hi, I'm trying to plan an upgrade for a customer with Call Manager version 6.1.2.1131-1 and I have a couple of questions. They have two Cisco Application Administration servers. One is only used for IVR and is running version 5.0(2) build 64. I'm won...

HiI have a  white coloured  9951 phone set with expansion module  And we have lots of button configurations on the device. But now we should change the  device because of the color. I mean we will use another 9951 device.Is there an easy way to  copy...

Dear Community members, I need your urgent assistance.My company   purchased from Cisco Gold Partner  the licenses  for upgrade  from our existing CUCM 7.1.5 to the latest  version .My plan  was to make an upgrade in my lab first then  start in produ...

Our customer want upgrade their CUCM 6.1 to CUCM 10, but we don't  have any experience at here, so could anybody share some experience at here ?Thanks very much.

We have a connection cluster that both servers are reporting to RTMT that the Connection Serviceability Service is stopped.  Is there a way to restart this service or will the servers need to be rebooted? Thanks, Joe

HiWe are using CUCM 10.5 with 7921, 8851 and 9951 phones.Is it possible to do speed dials with Prefixes?Effectively the client wants to be able to press a line button and have it prefix a number they are about to dial.Example...Client hits line butto...

I've ordered the PUT upgrade for 10.x and received all the DVDs.  Installed PCD and built the 3 CM VMs.  Now, to sftp the 10.5 ISO to the PCD server but, where is it?  It's not on any of the DVDs and I cannot find it online to download.  Do I have to...

What's the maximum number of users that can be in a  CUCM 10.5 Meetme conference?

I have a customer with a misconfigured 10.5 environment with 1000's of mailboxes and a few Call Handlers.    Its not AD integrated, alias for the mailboxes are not consistent, extensions, some are 4D, 7D and want to move to 10D. Typically, I have use...