Unified Communications Infrastructure

Before IM and Presence 10.5 I could view and user in presence viewer and see the last logged in Jabber version. Now with the viewer integrated into CUCM I can not longer see this.Is there a new place to go to view this? The ability was used heavily t...

Hello, I have the Problem that if I open the self care Portal from the Jabber for Windows Options it opens the link without the DNS Suffix. Becaus it´s not possible tro resolve this Name in DNS I receive an error message in the Webbrowser. Is it poss...

Hello;I am needing upgrading from one CUCM cluster with 3500 users who are in version 7.1.5 to version 10.5.X, I can not use the product "Prime Collaboration Deployment" for the licensing of my VmWare in Bussines Edition 6000.The question is whether ...

Hi, Need some advise here...Can we increase the timeout web session of the PC (9.5)? We are running an NOC and were trying to project the front page of PC to the front of the room....But every 25mins, it just timeout and return to the login screen. I...

Does anyone know if it possible to run CUCM on a ISR E-Series server?  I would make for low cost subscriber at a remote site?                  

Hi , When I call to the main number or to one of the announcement it take the CUC up to 4 ring (20 sec) to answer ,sometimes it answer immediately . The version :9.1.2.10000-10 I found a strange message in the RTMT system log :: rtc: lost some interr...

HelloCPC Analytics should keep CDR data for 52 weeks without any settings.  In my lab i am not able to get the 52 weeks of data from CPC Analytics, I only get 5 weeks of data history. I have attached a print screen.Analytic has been installed for nea...

Hello Team,We have the below product C2921-CME-SRST/K92921 Voice Bundle w/PVDM3-32 FL-CME-SRST-25 UC Lic FL-CUBE10   just we want confirm we need any other phone license for the IP Phone,or we can register the phone with  the  FL-CME-SRST-25 UC Lic m...

Hi all,i'm looking for a way to change one mailbox's greeting by means of an external source. My requirement is the following:i need to customize Standard Greeting (when Action=take message) with an external audio file. I don't want to customize this...

Hi Guys, I am trying to install a brand new unity box, first in the cluster, but I am getting the following error each time: The installation has encountered a unrecoverable internal error. For further assistance report the following information to y...

 Hi team;Could you please help me with this issue:I have a BE6K, make install CUCM services 10.5 CUC CUP 10.5 and 10.5, everything was working fine. But I need to make a reboot and after that the virtual machines where applications are not initiated....

I have MCS 7835I3 Servers and one of the Server HDD showing Orange LED indication what will be the Cause and how i can fixed this issue ASAP?

Hello all,I have installed Prime Collaboration Assurance (10.6) plus Prime Collaboration Provisioning (10.6)  and I have attached both with the Prime Collaboration 360 option.I have tried to install SSL certificates signed by the internal CA. With Pr...