I recently updated CUCM from 9.1.1 to 9.1.2 with UCCX integrated on version 9.0.2.10. After the CUCM update, I updated the jtapi on UCCX and restarted the UCCX server. It is a very small UCCX deployment with only 6 agents. Before the CUCM update,...
I recently updated CUCM from 9.1.1 to 9.1.2 with UCCX integrated on version 9.0.2.10. After the CUCM update, I updated the jtapi on UCCX and restarted the UCCX server. It is a very small UCCX deployment with only 6 agents. Before the CUCM update,...
Hi, Could you please help us on this?.. I am trying Intra-domain Federation - Cisco IM Presence 9.1.1 IM Presence & Microsoft Lync 2010, by following the Cisco Document.After completing the configuration, i dont see the Replication & Status in the Ly...
hi ,I have the problems for receive the calls in client attendant console, but i can receivs them in ip phone.when i will log on in the client attendant console i see the followin message :the device is out of service. you can not make or receive cal...
Is it possible to segregate presence in Jabber so that Managers can see the presence of managers and staff but staff can't see the presence of Managers or engage in chat etc?I've tried working with Presence groups but to no avail.
Hello,we want to install Cisco Unified Connection Manager 10.0.1.10000-24on VM (VMware ESXi 5.1.0 build 1064113).The installation failed with this error:INSTALLATION FAILED - Make sure the serial port for this VM connected to a new empty file before...
Has anyone successfully gotten RCC working between Lync 2013 and UCM(IM&P) 9.1? I have followed the docs but cannot seem to log in. From the traces/captures I have collected it appears CIMP is returning a 401. I ran the RCC troubleshooter on CIMP ...
Hi EveryoneI have a site that is runninng CUCM 4.2 and I'm setting up a user who need to have a 7961 configured with the right number of buttons on the template.I've created the template but how do I get the template to show up as an option for the p...
We are having an issue after upgrading the VM Tools on our CUCM 8.6.23900-10 servers. The upgrade goes according to plan as documented in the administration guide but after reboot the tools do not start.The only indication of what the problem could b...
We got a CUCM ver 10.0.1.10000-24.Our client has about 170 Ip Phones user on one remote site.We have configured SRST ont that site, here you have router's configuration ( related to SRST):voice service voip ip address trusted list ipv4 10.11.67.11 ...
Hi All,I have followed the video upgrading from 8.6 to 10 via PCD, but it showed the migration only.Our current environment is Virtualized Cucm 8.6.2 on UCS. We wish to upgrade to CUCM 10.5, including Presence, utilising PCD.1. Is it best to do a mig...
Hi ThereWe are going to upgrade our CUCM7.1.3 to CUCM 7.1.5. We have 1 pub and 2 subs.According to the Cisco document, once the software being installed, we just need to switch the version and the system will start and running with the new versi...
We have the CoS for Live Record set to a maximum message length of 3600 seconds but our recordings are cutting off at 20 minutes exactly. We are using a single inbox solution with Exchange 2010 and there are no mailbox size limits on the users. Any ...
Hi, We have CUCM 8.6 in use.I have created a Hunt Pilot and have the following question: Is there any possibility for the user of this Hunt pilot to forwarding this to other call number , I mean a possibility only for user and not for administrator ...
hello, we have a unity connection 9.1, and i have below questionwhen i am sending message to another user it ask me to spell the last name and the first name or the distribution list, when i spell the last name and first name still it doesn't recog...
Dears,I have two CUCM 7.1.5 servers with hardware MCS 7816I4, but i can't see the model number and firmware version of HDD. I just did a "show hardware" and "utils create report hardware" "file get activelog platform/log/.." CLI commands, but the inf...
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