Hello All, I'am trying to run the "call handler" report in unity connection servicability. It is on a business edition server and it is versionVersion 7.0.2.10000-38. I recieve a HTTP status 500 error page. Has anyone faced this issue? What ser...
Hi,I am setting up a Demo Lab in the office and while setting up the phones i noticed the DHCP on the call manager is not working.It could not issue ip addresses to the phones and so they could not register. So I changed the DHCP to be on the catalys...
we just upgraded our UCM infrastructure last month and we noticed 10x is out. at the time we ordered everything 9x was the only version available. we were informed that we can preform the upgrade, however, i cant find any upgrade path instructions...
I am working on Cisco ICM for call routing, which comes as part of UCCE stack. I am aware that GED 125 is the protocol for communication between VR PG and ICM whereas GED 145 is the protocol used for communication between MR PG and ICM. I have a cust...
Hi All, Appologies if this has been discussed already. We have a customer who is running UCCX 8.5. We built them a wallboard which collects statistics from the RtCSQsSummary table.They are not happy with the delay in stats(round 3 seconds) and would ...
I'm running CUCM 8.0.1 and Unity Connection 8.0.1 on VMWare Player. I need to install the VMWare Tools. I'm using the COP file from the CCO (ciscocm.vmtoolsUpgrade4.1-8.3.2-257589-v14.cop.sgn). However, it's not loading. I Clicked Install VMWare T...
I have a CCM/CUC/CUPS cluster that I buit and while setting up the Presence softphone I had to change the name for the callmanager servers under the server field(not the server hostname) from cm1, to the FQDN so the softphone would register, while do...
Hi Everyone,We have existing customers on BE6K version 9.x and would like to deploy the new Expressway C and E to enable remote and mobile access for their Jabber clients. As far as I have researched, Expressway will require PAK for C and E; I think ...
Hi allCould anyone suggest me a good Network Traffic Generator software (Free ofcourse or cheap ones) in windows platform? I am trying to setup a network where I can test and analyse the issues with VoIP packets under heavy traffic conditions. Please...
We are noticing some inconsistencies in how the h323 gateways are configured in call manager. Is there a report I can run to show what settings are selected so I can review them all without having to go through them all manually?Thanks!
Off-net calls come in with a double-ring, where internal calls have a single ring. Customer would like to stop this from happening.is there a way to modify this cadence for off-net calls other than classifying all gateway / trunk calls as "off-net?"...
BE6K ver 8.6.2Client has a user who recently got married. They changed her account information in Active Directtory to reflect her new last name. At that point CUCM shows her asDelete PendingLDAP Sync Status InactiveCUC showsLDAP User has been delet...
hello:we are unable to connect a 8945 to a far end MCU.We can phone another 8945, talk and see videoWe can phone a far end VTC system, talk and see videowhen we tr an MCU, we can't even connectMy far end partner has a polycom MCU running the latest ...
I have a contact service queue set up for our Help Desk. My director wants to put in a way to quickly update system outage status. Currently, we use x74357 as our line, which translates to the UCCX trigger. I want to change that so it forwards aut...
