Is this what a an initial startup of a vg 224 should look like. It's an older version but it just frezzes once it gets to the point when it asks if I would want to configure it. Is there anything that seems off?System Bootstrap, Ve...
Hi everyone, i configured spa504g pones into a callmanger 9.1 by Advanced SIP template, but its dosen´t respect teh FAC when a user types a numbers that requieres one
Hi,One of our customers are asking for information on:Top and Bottom N Utilised TrunksTop N Call Failure LocationsEndpoints with Service Quality IssuesWe know that these features are only availiable for CUCM - The customer is using Cisco VCS so this ...
Hi,I installed a UC560 connected to six ISDN lines representing three different companies(let's say their names are A,B and C) which share their IT infrastructure. Depending on the intern extension, appropriate caller ID's should be used (three diffe...
Hi,I have found a guide which explains how to integrate Office 365 (Lync 2013) with CUC 8.6 and later : Unified Messaging Guide for Cisco Unity Connection Release 8.5 and Later - Configuring Cisco Unity Connection 8.5 and La…Is there a similar guide...
Hi Friend, Thanks for the good work as always!I swapped 2 Cisco 7941 IP phones for 2 9971 SIP phones on Cisco Unified Business Attendant COnsoles but to my surprise, calls ring on the consoles but could not be answered or transferre...
Hi All,We have planned to upgrade CUCM from 8.6.2 to 9.1.2 . I hope it's L2 upgrade where we are going to switch from active to Inactive version.Apart from that has any special care we need to take or any document which will explain the detail proced...
I want to install an active/active pair of Unity Connection 10.0(1) for 5,000 users.I'm not yet entitled to the software and therefore can't download the OVA, even though the docs state the OVA readme should be referenced. From the info available, I...
We are currently running Cisco Unity Connection version: 8.6. One of the IT staff states that he was trying to add a new partition to the default Search Space and when he went to save it, he gets the error of "Internal error, try again." Where ...
Folks, I have some doubts regarding how a "Cisco Unity Connection" Cluster handle the licenses (L-UNCN7-UWLA-PAK). Is a fact that i have to add the licenses in the A node and then in the B node of the Unity C Cluster separately isn't it?. If...
I have a UCCE 8.6 customer with multiple lines option and planning to cosolidate Agent lines for better reporting or so. means going to remove ACD internal line and will be having a single line only . that single line is also a DID line and end custo...
I have a customer that wants to upgrade to 9.1 on their existing 7828 BE5k? Most of the customers are already migrated off this platform but they didn't budget the new HW and want to upgrade to keep things current for one more year. Anyone out ther...
Hello All,I am currently deploying CUCM 8.6 with CUP 8.6. The end users of CUP are synced to CUCM, which in turn synced to an OpenLDAP server. The synchronization is working properly i.e. users in CUCM also exist in CUP. However, when I tried to logi...
A user gets notified of voice mails via the Mobile Phone Notification Device and logs in to their voice mail from their cell phone directly through the notification call. But, now the user still gets notified and prompted for a username and password...
Hello,I have a doubt about alternate extensions, if i have an extesion that is an alternate extension for other Phone.If this phone that is an alternative extension has voice mail when i call to see the voice messages how can i select what voicemail ...
