Unified Communications Infrastructure

Hello,We were looking into setting up CUPS so that we can deploy Jabber/Presence to our users and then discovered that CUCM 9.1 has Cisco IM & Presence built in as a service. My question is, if we upgrade to 9.1, can we leave Unity Connection at 8.6 ...

Not sure if this has already been addressed ( if so, maybe someone could point me to that thread), but here's my concern(s):After importing all our users from our Unity 7 to our Unity Connection 8.6, I noticed that their LDAP status was set to "Do no...

Dear Experts;We are going to upgarde our old Cisco unity Server to Unity Connection 8.5 with VMWARE.Please advice me what things i need to take care for this and the direct upgrade is possibel or not?RegardsDebashis

Hello, I'm a Unity Lead in the Technical Assistance Center and I am looking for ideas on documentation you might think missing or lacking on Cisco.com. Who better to ask than our customer base that utilize our documentation most often.In this case I ...

Hi friends,I have sucessfully configured MVA with another customer using isdn gateway, the thing is that now im unable to get working this service in R2 signalingor maybe im missing something, While debugging the application, vxml script appears but ...

Hi everyone,Please help my AIM-CUE module, it keep rebooting again and again, that happens when I found it not booting correct, and tried to install from boot helper mode, the boot helper installation didn’t successful, because it’s just rebooted, no...

Question about the 8945 headset and wireless hookswitch capability.   Trying to see which headsets work with the 8945 for this capability and the admin guide has a link to supported models, but the link is broken.  Anyone have an updated link?http://...

We are a cisco partner.  I would like to federate our presence domain to cisco.com so we can collaborate across jabber.  I've got it working to google talk.  Are there special requirements to make this work with cisco.com?

Hello,I am trying to use BACD with CUCM.I can only dial by extension. when i hit the key associated with the hunt, i get the music on hold even though all the phones are connected and available.1111, 2222, 3333, 4444 are hunt pilots on the CUCMBelow ...

Hi, I have a question about Click-to-call and CUCIMOC.  Can they be installed together? We tried to do that, but it didnt work. When we tried install CUCIMOC and then Click-to-call, it said, that we need to uninstall CUCIMOC first. When we tried it b...

Hi I have CUPS 8.6.3.10000-20 and recently noticed that following XCP service under Features service stop running: Cisco UP XCP Text Conference Manager Cisco UP XCP Web Connection Manager Cisco UP XCP Connection ManagerCisco UP XCP SIP Federation C...