Unified Communications Infrastructure

Hello Community, Upgrade from 6.1.2 - 6.1.5 runs smooth w/o any problems. Move to Vmware ESXi 5.0 and during Upgrade 6.1.5 to 9.1.2 stops w/ an error during a reboot initiate by upgrade process.At VMWare console you see:fsck.ext3: filesystem has unsu...

Our receptionist has reported a few different problems transferring people. I've attached the error below and it pops up occasionally.Also, some callers have reported being dropped during transfers from the receptionist.We're running CUEAC 8.6.2.11 a...

I have a CUCM configuration on 8.2, and have an issue with some 7925 wireless devices that are set up in a "call flow" along side a pair of 7945 devices.  If a call comes into either of those devices' extensions, after a set # of seconds of "no answe...

Hello,I'm pretty sure the answer to this question will be no but I just want to make sure.Is there any integration between CUCM and Lync on mobile devices? We know that we can use CUCILync to integrate CUCM with Lync on a PC but, is there anything we...

     I am trying to get a handle on call volume but my CDR records dont seem to be showing any internal call infomation. I am having trouble finding information explaining how to set this up. Any help would be appreciated. I am still using Call Manag...

There are three parts of the Agent Desktop that are staying inactive they are.  call and agent state log viewing.  agent statistics viewing, and recording.  This results in a partial service state on the agent.  He can still recieve calls and what no...

I have recntly installed the 8.6.3 version of CIPC.However ever since i installed that  I can no longer hear the tones when I dial out from the softphone.I cannot always pick up an incoming call from the Cisco IPC popup that appears when a call comes...

Hi all,Hopefully someone can answer this question. We currently have CUCM 9 and are using WebEx connect (cloud) as our software phone. In CUCM, we have both LDAP Sync and LDAP Authentication on. The inconvience we have is when the user updates their ...

I am currently using LDAP sync and authentication with CUCM and all the users in Unity Connection have been imported from Communications Manager. The problem with this setup is that the voicemail and CUCM passwords are managed seperately and could be...

Hi all,We have a UC500 with two BRI connections, and a SIP trunk to a CUCM 8.6 cluster.The SIP trunk works fine, we can dial from phones attached to the UC500 to phones connected to the CUCM and vice versa but at the minute, one of the incoming DDI n...

Can I run XML apps in the 7985 phone.I have seen in the docs mentioned but have not got any concrete info related to it.When I try to run a SEND EXECUTE command( to send a text message to the phone) it simply fails-404 error

Has anyone created, or know where to find, a silent installation script for the C2C .msi?Are there registry changes that can be pushed to customize the install en liu of a silent insall?Thanks in advance.Matt