Unified Communications Infrastructure

Hi folks,Here is my question. I've been told to perform a migration from BE5K that runs CUCM 6.X and CUC 2.X to a new BE6K... all good here. We have the new HW and I have migrated the config using BAT, import/export and manual config to the new platf...

Hello,First time I installed cucilync, I have a problem with the desk phone he is grayed out and I can not us him. Softphone mode is working well, I did already check the CTI groups also that the CTI is allowed on the device and device profile, every...

Hi one of our customer need to update their 4 number DN's to 8Number DN's they have about over 3K users ,some of already have 8 numbers manually , so they want to change 8 numbers all others , they are using CUCM 8.6 anyone can help me out ?

Question. we are Running the CUCMBE 8.6 and the original setup from a vendor they put the starting directory number at 1000 and ending directory number at 1200. These would auto-register as a phone was plugged in. Below is from the 'Cisco Unified CM ...

Hi guys,i try to upgrade IM&P from Version 9.0.1.10000-21 to Version 9.1.1.10000-8.But i always receice the Message "The version obtained from the name does not match the active or inactive version of the publisher." , regardless if ftp/sftp or dvd.T...

Hi All,We are planned to do an upgrade from 8.6 to 9.1 (L2), for our two customers:Need help on following:Customer-1:Pub and Sub CUCM, CUC and CUPSCustomer-2:CUCM, CUC and CUPSThe question is about the unclear licensing migration. How, the unused DLU...

There is a scenario in our network wherein phones connected to Vegastream gateway and registered as Third party SIP phones in the unified call manager are experiencing huge noise while communicating with cisco 7985 video phones while on other cisco p...

Found a helpful thread here about how to get Caller ID working when forwarding a call.Given this scenario -User A has an phone number of  555-555-1234User A forwards his IP Phone to 555-555-1212.When User B 555-555-9876 calls User A at 555-1234, the ...

I am viewing the raw Meeting Detail report (rawmtdet.csv) and wanted to confirm the following.  Is the column labeled "ActLenOfConf" the total of AUDIO minutes/duration of the call?  Is column labeled "ActLenOfDataConf" the total of WEB conferencing ...

I have a new UCS C210 M2 box, I have a working call manager cluster on 7.1.5 on MCS servers (I recently upgraded CUCM and Unity connection to 7.1.5)I would like to migrate over to the new hardware - but I understand 7.X isnt valid for VM, also my old...

Hello everyone,Good day!I was advised to configure IP Phones with DNs ranging from 1900 - 1999, it was said that those ext numbers were contracted to a Telco.Are those what they call "trunk lines"? From outside, you can call us via 622 + (1900 - 1999...