Unified Communications Infrastructure

Hello everybody.There's a client with Cisco Unity Connection 8.5.1.10000-206. After doing a 'utils ntp restart', the following message showed up:Communication is not functioning correctly between the servers in the Cisco Unity Connection cluster. To ...

           we have a CUCM 7.1x with a skinny  integration to unity 7.02 and a sip integration to Connection 8.62 . MWI works fine on the skinny integration however we are not seeing any changes to the MWI indicator under user>MWI for the sip integrat...

Does the DX650 mark video traffic coming out of the phone when it is on a video call as AF41?  I am only seeing  EF markings.

Trying to integrated MSEX 2010 for UM with CUCM 8.6.  So far the trunk works in that the auto attendant and VM subscriber prompts can be reached from ip phone on Cisco cluster.  But any outdialing over the trunk from the MSEX to the CUCM cluster fail...

Hello,A little back story first - we host a CUCM cluster with Presence for several organizations that have their own seperate domains.  When Presence was initially released in order to get Exchange Calendaring to work on multiple domains we were told...

i'm trying to setup a C3925 and trying to configure fax .but later found it no longer support " fax protocol cisco" as shown on the help commad. is there a no way to enable this or i'm just missing something? we are going to migrate our voice gateway...

When I change the name of the router, the phone stops working so I backed out. Realized that I have to change the Cisco Unified CM Administration - Device- gateway to the new name. Anywhere I have to modify in the Unified CM to make the router name c...

Hello there,I have two UCSC-C220 Servers which I am building to host CUCMBE on. I have a message saying your valuation license will run out in 60 days.How do I go about licensing these, surely this would come bundled in with the CUCMBE licensing???An...

Has anyone ever had the needed to or to tried to install multiple CUPS clusters integrated with one CUCM Cluster?We have in production a cluster of CUPS servers dedicated as SIP proxies for our Contact center. These CUPS servers are in production and...

Good day!I´m working with our Office Communicator and Cisco Cucilync trying to get everything working. I´ve made some progress but one thing I can´t get a grip on is the contact information/telephone numbers.When I use a computer without Outlook (Exc...

Hello, We have just setup Attendant Console Enterprise v9.0.1.20Configured is main reception with 2 agents. The issue we are seeing is an incoming call is presented to Agent 1 and then after 3 rings the system then presents the call to agent 2.Is the...

Hello all,We have CUCM 8.5(1), CUCN 8.5(1) and CUP 8.5(1) that we are planning on upgrading to 9.1(1) within the next few weeks.The process for CUCM and CUCN I understand, however, with Presence being built into CUCM 9.x I am wondering how we migrate...

I have installed PI 1.3. All WLC controllers have been added, as well as switches. All AP's are also showing up, along with all the details. But if I go to "Device Work Center" - Device Details - Device Types - Unified AP - Current Associated Clients...

All,I have an 8.5 cluster (pub and sub). I'm trying to upgrade the phone firmware for one phone by uploading a file to tftp.I can upload the zip file successfully to the pub, but when I try the same thing on the sub in OS Administration, I get 'Waiti...