Unified Communications Infrastructure

Ok, so CME can log CDRs to an FTP, RADIUS, or Syslog server, but Cisco doesn't provide any tools to actually analyze those CDRs. I'm not super excited with the third-party solutions Cisco's pointed people toward either (Stonevoice Billy, ISI Infortel...

Hello, Can someone explain what exactly is the reliance by CUPS on DNS and LDAP?  CUCM 8.6CUPS 8.6I've tried installing CUPS 8.6 in my home lab for the first time.  My understanding was that LDAP integration by CUCM is *NOT* required and that using t...

Hello all,We have a Unity Connection 8.6 system, i would like to know whether i could disable or prevent some of the users from deleting their voice messages from phone or email? tnxBobby

Hi Community,our Costumer need a solution for Call Manager Integration with MS Lync. He has a CUCM with hard Phones, Presence Server and a Microsoft lync. The Call Manager is connected over SIP to the MS Lync Server. So the Costumer dont want the RCC...

Hello,I have some troubles with voicemail in Cisco Unity 8.6.I have an imap connection which work properly and send voicemail to the mail box of my users.I wan't to create in exchange a distribution group to transfer voicemail to several user. I writ...

Dear all,I'm having a problem at a customer where i'm not able to forward calls externally from the Unity (that's a wish too).Basically here is the request for which I'm having an issue:- I'm making a menu with a number XXX (CTI Port) with a System C...

Is Cisco Jabber for iPad supported in case of BE 3000? Neither the ordering guide for BE 3000 or the data sheet of Cisco Jabber for iPad mention anything .Ordering Guide : http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/...

Hi..I have CUCM 8.5 setup integrated with the Billing server. I have enabled the service on CUCM to send the CDR to the billing server. Billing server is able to receive the CDR but if there are simultaneous calls from made from same number then the ...

Hi all,I have a WebexNode for MCS 8.0, and need to upgrade to 8.5.I'm trying to find where can I download the  WebexNode for MCS 8.5.Have anyone found it in the software download? I already tried to find there but no success. (http://docwiki.cisco.co...

Hello, I have been trying to get CCP 2.5 and 2.6 running in Demo mode with the Demo Community Devices showing.I can get CCP installed and running fine, but I just dont see any Demo Community Devices like there should be.I have renamed the shortcut wi...

We have a directory number that is on a time schedule and that number does not always show correct Message Waiting Indicator. If a voicemail comes in at night when the office is closed, the MWI is not showing the next morning when the office is open....

What is the main difference between BE 3000 and be 6000 besides the supported number of devices?

Good Day,We have the following opportunity and need help of expereinced community expertsBelow is a list of existing equipment:Customer currently has 2 – MCS Servers with approx. 200 – 7960 IP Phones150 Analog LicensesCisco Unity on MCS Server with 2...