Unified Communications Infrastructure

Hi,I attempted to configure a user with a Cisco 9841 desk phone, but it's not appearing in the phone list. We're currently running CUCM Version 14.0.Can you confirm whether I need to install the COP file cmterm-PHONEOS.3-4-1-0002-50.cop.sha512 to ena...

Hello all,  I have the following scenario: I call 24 35123912 (extension 4001 on CUCM) using my cell phone. I see the call ringing on the Gateway. On my cell phone, the call is silent for a while, while on the phone connected to the CUCM, it's alread...

cucme sip phone unanswered external calls that were hung up will cause the main line to keep ringing

Hello all.In the current Cisco Unity Connection setup, I have 11 users with Basic licenses. I have now purchased 11 Enhanced licenses. How can I migrate the existing users from Basic to Enhanced.Please help!

Dear Experts, I am facing an issue with CUCM 12.5 utils ntp status unsynchronized, how ever i am using ISR4431 as a NTP server and windows server 2016 as a NTP source for ISR4431. But due to windows server using its local cmos time as time source to ...

Hi, for a test I am setting up a new deployment of CUCM 15. I have created a bootable iso file. When I start the VM, it boots and I can fill in all the details for the config.But when the actual installation should start, I get this error: I found o...

I been trying to install RTMT in this new laptop and no matter what workaround I use the result is always the same: Error: Could not create the java virtual machine.Error: Afatal exception has occurred. Program will exit. The LT is running Windows 10...

Hi, We have received alerts that PAM (Pluggable Authentication Modules) and SSHD (Secure Shell Daemon) are disagreeing on the maximum number of password retry attempts allowed for a user.  From my research conducted the sshd_config file'MaxAuthTries"...

Hey All,I am installing a fresh 12.5SU5 cluster and using the Import Data feature during the upgrade. When I put in the node and SFTP information, it goes and downloads the tar file successfully, goes to the install blue screen for a few minutes, the...

Running UCS-B M5 blade servers with CPUs: Intel(R) Xeon(R) Gold 6248 CPU @ 2.50GHzand on platform VM Cisco Smart Software Manager 9-202504I noticed a troubling statement message at console when starting VM:"[    0.032862] Warning: Depricated  Hardwar...

Hello everyone.I am having trouble configuring IP phones with DHCP. Even though I have the pool and I can assign IPs via DHCP for all other VLANs, it seems that something is not working correctly in the case of VLAN-40, which is the one of the phones...