Voice Systems and Accessories - Small Business

hi i have 4  SPA502g ip phones connected to a UC320Wi need to change "DTMF Tx Volume for AVT Packet"default is 0.  i have a problem calling an external IVRhow do i ?thanks in advanceregards

Cisco UC520W-8U-4FXO-K9SPA 525G IP Phones 7.5.3 Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(2)T2, RELEASE SOFTWARE (fc1).We're having customer complaining that their UC520 is dropping international calls.It seems to ha...

HiI have a UC540 and I would like to connect a small office to it using a small business router.In the small office I need 1 phone and 2 PC's.I have used 500 series routers in the past and connected to the UC500 using CCA and ezvpn.  I think the 500'...

Hi All,I am looking for someone's assistance in what I am missing or doing wrong. After I upgraded my UC520 to software pack 8.6.1 and GB language my 7975G phone seems to be stuck in the firmware upgade mode.I have performed several factory resets on...

Often I'll field a complaint from receptionists/operators that they lose the ability to tranfer calls before answering another call.  Example:  reception has 2 line buttons mapped to two slots for inbound main-line calls to the business.  Reception a...

Hi.                   I have one SPA3102 with last firmware.I use it to make VOIP calls with PSTN line.Calls come in on the PSTN lines and are routed to our 3CX server by SPA3102.The 3CX server connects the calls to the correct IP phone extensions.Th...

Hello,I'm still trying to properly setup my UC320W with a bunch of SPA504 phones. I believe I have almost everything working ofr the most part except for the fact when I call in, I get no sound on any of the phones. I am able to call out on these pho...

Hello, recently I bought few of SPA112 gateways, and I have two problems: 1. provisioning using xml file; device is not using new vlan setting (other settings such as dialplan, line number, user and passwd are working correctly), what I'm trying to a...

Hi, My customer is facing problem for incoming calls in uc560 fxo port.They have 12 PSTN lines which is connected to UC system.System is configured with Auto-Attendant also. almost all days they are facing this major issue of incoming call is not get...

Hello,We have a UC540, we bought 10 analog line and about 30 DID or DDI. What we want to achieve is if for example, one DDI number call out, will it correlate to the CLI and be shown in the receiver's party mobile phone the DID number instead of the ...

Just got this new system installed and not sure to get full capability.Here's my setup and feel free to send comments to help improve configuration.I have two SPA525G2 phone one local connected to the UC540 and the other one is remote and connected o...

Hi,My client needs a CP-6921-CBE-K9= phone and voicemail. I am wondering if the CP-6921-CBE-K9= comes with the voicemail license or do I need to purchase a L-LIC-BE3K-VM for this client as well?Thanks.

Hi -I just upgraded my UC 520 to 8.6.1 and used the setup wizzard in CCA 3.2.2 to configure the device.My Auto Attendant plays the prompt I chose during the wizzard setup, but non of the options I set work.... (Press 2 for .... 3 for ... etc)Cisco su...

Hi,We have a quasi-hot desk environment where users do move around a lot. We also have TAPI enabled through the Cisco Toolbar. Generally when users move desk they take their phones with them so that's not much for a problem, but the issue is I cannot...