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Forum Posts

Hi,Please let me know ,Can ICM 7.0 be directly upgrade to ICM 7.5.what is the difference between ICM 7.5 software and Upgrade from ICM 7.0 to ICM 7.5.Are there any diffenrence between both the solution and  features .are there any challenges between ...

HiHow to avoid UCCX routed call and direct Ext call at the same time. Because IP Phone has two line configured, one is for UCCX ext and another one is Direct Extension.I would like know whether this will be achievable or Not. Please advise.. it would...

Hi,On what ICM Component, should I installed ICM Service Release. Is it necessory to install SR on all the ICM components ?In my scenario ICM Rogger, AW/HDS, PG for CUCM are present.Thanks,Manish