IP Telephony and Phones

When I press the voicemail button that looks like binoculars it doesn't prompt me for a PIN. It says I can enter an extension at any time or else transfer to an operator. I try entering my own extension but it says invalid. Nobody answers when it tri...

Is it possible to unassociate Controlled Device 1,2,3,#,# & Access Control Group 1,2,3,#,# using BAT?I've exported user(s) and removed the values in Controlled Device & ACG; uploaded it as a User Custom file and ran it, but the user(s) account did no...

Hi, I'm looking a way to change this settings:1  The Ata adds its local ip information to the generated Call-id (generated-string@local-ip) , this is not needed since all it needs is unique generated string for the call. There should be a setting to ...

Hello everyoneWe're experiencing an issue with our Cisco Jabber soft client when it's used in conjunction with Samwin, an external application that handles call forwarding. When an external caller dials our main line, the call is forwarded to Samwin ...

Customer has a CUCM cluster ver 12.5. Although I can get call reports from all phones on CUCM,  customer is complaining because they can not see "call history" on any phone. Most of phones are 78XX (f/w sip78xx.12-8-1-0101-482). When they select GEAR...

Hola. Estamos intentando reemplazar una extensión de centralita analógica Panasonic con el ATA122 configurando la extensión en un puerto de teléfono, el cual comunica con un amplificador y va a unos altavoces. El comportamiento debería ser que cuando...

My understanding is the phone swport cannot be managed. But if it’s bad, it can prevent a pc from getting an ip address right? my company uses the 8841.

HI, Presently, within my VOICE network, there's a Cisco 2900 router serving as a voice router. However, I'm in the process of replacing the Cisco 2900 router with two Cisco 4300 routers to enhance redundancy in my voice network. To achieve this redun...

Hi ! I've set up as following Docs : https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.html#47597 for CME feature in 8000v the normal call is fine ; but when I have testing in B-ACD section ( Queue and...

Hi,I try to register my cisco phone 840 ww on cucm 12.5. self-registration fails indicating downloader file SEPXXXXXXXXXXXX.xml.cnf not found. So I tried to do the manual registration but I don't see Cisco 840 among the models offered. I need directi...

Cisco Unified CM Administration: System version: 12.5.1.13900-152Jabber: Version 14.1.3.57304 Build 307304I have many Jabber phones with end users configured as LDAP Synchronized users.Those work great. No problems.I have one that is configured as a ...

Where can i find a complete list of all the url for the cisco cgi/execute api? I have been googleing forever and cant find all the functionality. Please help

Hello Everyone, We have Cisco Unified CM 10.5 and want to forward call from specific number to another number, but the other calls not forward.Does anyone have an idea how I can do it?   

Dear All, I hope all of you are doing well.In my organization, we have CUCM version 11.5 installed, along with 250 Cisco 7821 IP Phones that have been configured since 2018. Unfortunately, we are currently facing issues with the IP Phones, and the fo...