IP Telephony and Phones

Resolved! 100 DLUs addition on CUCM version 8.5.1

Dear All, This is the first time I am going to add 100 DLUs in CUCM version 8.5.1, and I have got .lic file to upload. I am seeking your help to know if there are any precautionary steps to be taken and any services to be restarted after upload. Than...

Resolved! Using SRST temporarily until WAN circuit is available?

We have a situation with an office moving to a new location and their WAN circuit may not be installed on time which means they'll be without a WAN connection and the router would not be able to contact our CUCM servers. Our ISDN PRI circuit for loc...

DevicePack not compatible

Hi, We have a CUCM 11.0.1.20000-2 and I need to install a device pack to enable a new phone. So I downloaded the latest device pack 11.0(1.22049) When I try to install this devicepack I get an error: A valid upgrade file must be provided before an up...

FXO status in RTMT

Hello. I'm looking for solution to setting up RTMT custom monitoring for FXO port used on 911 POTS lines? I looked at it and there looked to be 2 types ways to check an FXO port. One was the port status and I think your outputs were 0, 1, or 2. The ...

IP of the 7841 phone stuck on the ccm

Hello! I have strange situation on the CCM BE6k and this is not for the first time. When i move phone from one vlan to another with differnet ip subnet the phone cant register on ccm and i see old ip address in the device information with "unregister...

Resolved! 7841 recent calls not showing

Hello all We have some 7841 phones registered with CME. but missed calls, recent calls are not showing. when I press settings button and selected recent menu, nothing happens. phone firmware is 78xx.11-0-1-11. voice router firmware is SPA.156-2.T.b...

Resolved! CME. phone 7821. Personal Directory Issue

Hello, team. I'm a beginner with VoIP Services. I have an issue with 7821 Phone, registered to CME (ISE4321 IOS version 15.5(3)S2). The phone is successfully registred to CME. But when I press Directory button on the phone, I can see following option...

IP Phone factory reset Issues

I did below procedure: Start with the phone in a powered off state.While holding the "#" key down on the keypad, apply power to the phone.Keep the "#" key depressed until you see the LEDs on the phone begin a 'walking' sequence, where they walk down ...

las llamadas no entran da tono de ocupado

El E1 es de CANTV es CAS R2 pero muchas llamadas se pierden solo levantan 8 canales los demás dan tono de ocupado 2173051: Jul 23 08:46:00.620: htsp_process_event: [0/0/1:0(23), R2_Q421_IDLE, E_DSP_SIG_0000]2173052: Jul 23 08:46:00.620: r2_q421_ic...

Change Calling number for Internal CUCM calling

Dear Folks, I have a requirement to configure two helpdesk phone numbers with their IVR extn number for outgoing calls. Below is the present config: Extn_1: 4001 - Internal PT & Internal CSS Extn_2: 4002 - Internal PT & Internal CSS IVR(CTI RP)to Uni...

Resolved! Cisco phone licensing

Can I use my Cisco User Connect Enhanced Plus license on 7942 phone model to 8331 model or to any other cisco phone model? Regards.

Resolved! Block incoming calls on one DN

Hi, I am using same number for two phones. For first number it will be primary line and for the second phone it will be secondary line only to make international calls. I want to configure in such a way that whenever incoming call comes on that numb...

PLM 11.x ephemeral port ranges

Hi everyone, Looking over the User guide for PLM 11.5: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/plm/11_5_1/userguide/CPLM_BK_CE0970F4_00_user-guide-rel-1151/CPLM_BK_CE0970F4_00_user-guide-rel-1151_chapter_00.html) the guide reads tha...

CUCM Lua Scripting

Polycom ---> CUCM ---> vTPS. Problem: Polycom to UCM: From: <sip:IT%20Group%20Room@Polycom-DMA>;tag=???? UCM to Conductor: From: <sip:IT%20Group%20Room@CUCM-IP>;tag=????? To: <sip:Conference-Alias@vTPS> vTPs: Found "To" = "<sip:IT%20Group...

Call forwarding to an outside line

We have a Cisco IP phone system 7962. We are unable to forward calls to an outside line. We need the ability to do this for early closings for holidays, bad weather, etc. We can forward calls internally phone to phone, but not outside. Does this ...

IP Telephony and Phones

Forum Posts

Resolved! 100 DLUs addition on CUCM version 8.5.1

Resolved! Using SRST temporarily until WAN circuit is available?

DevicePack not compatible

FXO status in RTMT

IP of the 7841 phone stuck on the ccm

Resolved! 7841 recent calls not showing

Resolved! CME. phone 7821. Personal Directory Issue

IP Phone factory reset Issues

las llamadas no entran da tono de ocupado

Change Calling number for Internal CUCM calling

Resolved! Cisco phone licensing

Resolved! Block incoming calls on one DN

PLM 11.x ephemeral port ranges

CUCM Lua Scripting

Call forwarding to an outside line

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Hunt pilot voicemail box MWI not working

Trouble with Outbound ISDN Caller-ID

Cisco CP-7821-K9 having calling issue

The calls are dropped after 12 seconds with cause code 127 INTERWORK..

Video Call Issue only with Cisco Jabber App calling to Cisco IP Phone

ephone-dn stops working after call-forward timeout (no dial tone)

Time of Day - Call Routing

Confirming procedure to import Translation Pattern file for CUCM 11.5

Control outgoing calls to SIP trunk provider with multiple "lines"

license non-compliance