Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
How do i change the time format from 24-hour to 12-hour format on a router.
Hi,CUC Publisher is working but when we make publisher down the subscriber is not working. The CUC ports dosent register in CUCM. It gives me error "Communication is not functioning correctly between the servers in the Cisco Unity Connection cluster"...
Hi Support CommunityWhen we place calls from an IP phone to a H323 ISDN gateway we globalise the number in translation patterns so the display on the calling phone is the E164 number so for example +442071234567. We want this to display even when the...
Good morning. A customer is reporting, that they can't iniate groupchats anymore. I checked the configuration and saw that the "Cisco XCP Text Conference Manager" is no running! I've started this service. but it restart automatically and stops after...
Hi Support, In one of our remote sites, we want a setup wherein the all unanswered calls (especially from external) gets forwarded to the voicemail of the last originating number (receptionist). Here's to site an example of our current setup. Curre...
Hi I tried several version of the soft phone to connect, but it failed. Please see the picture. The problem is the button is gray so that ip address cannot be entered and the phone cannot connect to PC etc. Any expert can give some suggestion? Thank ...
Hello, i am working on getting new sip trunk up. I am able to make inbound calls but outbound calls are failing with cube sending CANCEL message. Any help is much appreciated. CUBE WAN : 192.168.1.2 CUBE LAN - 10.202.108.6 CUCM : 10.202.108.11 Here...
Dear All, Sorry, I'M on little confusion & looking some advise for below query, As far I'm clear if remote sites VG & phone in loss connectivity to CUCM, it will switch to SRST mode... if Phone & VG in same remote site, but only phone loss conne...
My ip phone cp-7821got disconnected while recieving call....... showing registering and also not able to send error report
Hi teamI have one router srst in a branch location, and one cluster CUCM in the central site.I want the phone load the firmware from the router not from the cluster. The ip phones is 8941 and the IOS in the router is c2900-universalk9-mz.SPA.152-4.M2...
I have a UC560 that can't communicate with the CUE. When I try to execute 'service-m i0/0 se' I get this... -- UC560#service-module i0/0 sessionTrying 10.1.10.2, 2002 ...% Destination unreachable; gateway or host down -- I then checked my interface...
This is sort of a sanity check. We have some cell phone users telling us that if we call them, they see either "Caller ID Blocked" or "No Caller ID". This only seems to happen to some users (the number shows up if I call my cell phone). I am gath...
Hello, We had a power outage yesterday at my central office and after the power went back up we could not receive inbound calls in any of my ip phones including the ones in other locations. I believe that it might be an issue with the gateways beca...
Hello, We had a power outage at our central location and after power went back up none of the phones at any of our locations was able to receive calls. I think that it might be a gateway issue because I have seen it on other threads, but I am super...
Hello All, We ordered a Cisco ISR4321-VSEC/K9 router to be used as CUBE for encrypted calls. For encrypted calls we need to configure a secure transcoder and an IOS CA Server, but the beneath commands are not available in the CLI. The router has the...
