Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello All,First this is what I am trying to do.int: 0/0/0 inbound from ATTint: 0/0/1 outbound to avayaint: 0/0/2 outbound to proxy server incoming call signaling path: att --> cube --> proxy server --> cube --> avaya (agent) media path...
Would appreciate it if someone could explain how to tell if a call in the CDR dump is a transfer and where did the transfer go to (phone number).Thanks,paul.
i have two cisco cp-8841 sitting next to each other, & one line drop between the two of them. How do I make this work ? can I use a hub/switch, do I plug onein to power so it’s not POE ?please help me find a Solution.
Hi to all I will must migrate a customer's CUCM cluster from 11.5 to 14.x, and I will try to use a PDC to do it.User's guide explain how to do this, but i have a question about this. To create vServers with 11.5 software I have used .ova files for th...
Hi Guys I have 10 Cube smart license on VG A, I plan to move 10 Cube license to VG B. is it possible to move license cube in CSSM ?cThank You
Hi All, I'm running into an issue trying to migrate a 7962 phone to a 8845 phone using the phone migration feature in cucm. I have followed the steps listed in the url below. when we connect the 8845, we get the following message on the phone. Mig...
Hi All, I have two phones , Phone A and phone B. Phone A has extension 123 with caller id 123 and phone b has extension and caller id 456 but when i make a call from phone A it shows caller id 456 and i verified external phone number mask and it is f...
Hi All, When so consultative call transfer, call is getting connected but there is no audio on both ends. We have collected call manager logs and did not find any signaling issue. I can only See, leg 1 is using PCMU and transferred leg is using PCMA...
Hello all Just come across an issue with Jabber to Jabber calls not providing a MoH source. MoH works fine bi laterally between the desk phones and one way between desk and Jabber. Both profiles pick up the same media resource once logged in. CUCM 10...
Does anyone know if the 8800 series feature "mark call as spam" works on a wireless 8821?I don't think it does but if I'm wrong I could use some instructions on using the feature as I don't have an 8821 on hand.
I have a Cisco 2911 that I am trying to register a SIP trunk with my provider. The trunk is not registering to the provider and the provider is insisting that the issue is on my end. I am getting a SIP/2.0 Ok followed by a SIP/2.0 401 UNAUTHORIZE. I ...
Hi,We have a customer who wants to place Cisco 8865 in the user cubicals, without plugging them to LAN. And user Laptop should be connected to phone via ethernet. Cisco 8865 can connect to WLAN and perform phone functions, but we need to know if a PC...
Hi GuysI would be interested to know what the general flavour is when looking at telephony replacements, are you looking to move into a cloud provided solution or staying on prem? and what were your main reasons for your choice?I understand some area...
Which version of the PCD is required to upgrade call manager from 9.1.2 to 12.5 Current PCD version is : 10.6
Hello,Using Voice Feedback accessibility feature on my CP-8861 from internal speaker. Before placing a call, it works as I expected; however after hang-up, it becomes low-quality. It is loses it's quality. I can hear it like coming from a headphone,...
