IP Telephony and Phones

Hi,Some of the IVR systems does not recognize DTMF tone especially when dialing the DTMF tones very fastly. We use call manager and a cisco voice gateway for sending calls to service provider. Is there a way to change the dtmf frequency timers or wha...

I am associating groups so that we can implement the group pick up softkey to allow users to pick up someones extension if it is ringing and no one is at that extension. However, I have 13 groups and while associating them I saw that it would only al...

We are on UCCX Enhanced, Application Adminisration 5.0(2) and Unified Callmanager 6.1.2.  When we got the system about 4 years ago all settings were migrated over, or set up by the vendor.We have two teams in UCCX.  One team needed to change supervis...

Greetings, i am trying to configure CME. It sits on perimeter between internal network where are SCCP and SIP phones. Internal calls are working properly but Call from outside to inside is impossible. Sip messages are saying that internal phone is ri...

I am working on a CUMA install using only Blackberrys. From what I understand there is no configuration to be done on the ASA in this instance since BES will handle the proxy connections.We are getting this error on the clients when they try to log i...

Рello, gents.I have a 30 phones with 2 expansion modules with 28 shared lines on the modules.2 users has been terminated and now i need add a 2 new users with DIFFERENT EXTENTION instead of terminated.How i can do it. Trying to looked at BULK section...

I was trying to configure the extension mobility on CME , while pressing the service button the message comes Host Not Found.The IOS version is 15.0 and the CME version is 7.0.Please need Help

I'm trying to set the web user on callmanager 8.6.I've configured the users but    when on page https://10.10.10.10/ccmuser /showHome.do  i put the username and password  the page diplay me the following message._Access to the requested page han behh...

Is Cisco IP Communicator software available to purchase (via a part number) or does the customer need to have a Cisco SmartNet contract to download the software?  The system is a UC540.Thanks

Hello,how many CSL migration licenses do I need for my present to take over?•FL-CUE-MBX-5•FL-CUE-PORT-2•FL-CUE-IVR-2•FL-TCV-USER-1So I need 3x MBX, 2x PORT and 2x IVR? What about the time card licenses?Thanks for your help ---aimcue# show software l...