IP Telephony and Phones

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Hi,I'm having some issues with our attendant console for the receptionist.  It works for a few days after some processes are restarted - by our phone support company - however after 2-3 days she is no longer to login for her particular extension.  Th...

I allI've one issue going on with Attendant console 5.1(3) installed in a Windows XP SP3. Just like that the console goes on top of all windows on call arrival or when user places a call. I've reinstalled software and tested in another computer but s...

Добрый день, для кластера CUCM используется модель лицензирования CUWL. Требуется приобрести лицензии для дополнительных пользователей.Подскажите, пожалуйста, можно ли приобрести для дополнительных пользователей UCL лицензии и в одном кластере CUCM о...

We are using Unity 5, and several users reported that when they try to check their voicemail, after they heard their name, it takes time to hear their voicemail message, sometimes it takes 10 seconds, sometimes it takes more than 1 minutes. Once they...

yixiu0317 by Level 1
  • 477 Views
  • 6 replies
  • 0 Helpful votes

Dear Sir/Ma,I bought a Cisco IP Phone SPA502G and the IP PHone is malfunctioning. Whenever I plug on the network the display message on the Cisco IP phone will display "initializing Network..". Please what could be the possible cause of this and how ...

rahman001 by Level 1
  • 435 Views
  • 3 replies
  • 0 Helpful votes

Resolved! RTMT with CUCM 7.0

We are using CUCM 7.0 , no log servers are configured yet since it is a new implementation. I would like to learn about RTMT tool and installed the same in windows 7 OS. Request somebody else to clarify my following doubts.•1) I have not configured a...

mrfcisco1 by Level 1
  • 371 Views
  • 1 replies
  • 0 Helpful votes

Why would we use configure the --> AAR Destination Mask & AAR group under AAR settings on the line VS using the External phone number mask on the line and AAR group of the device.Is there a good logical explanation?Thanks

shaftstri by Level 1
  • 961 Views
  • 2 replies
  • 0 Helpful votes
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