Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
All,Can anyone tell me the best way to protect against DB replication issues? I am seen some strange things happen once DB Replications goes haywire. Any and all suggestions are welcome. Thanks in advance! All replies rated.
I have a small group of employees who have a 800 number that rings all of thier phones via a hunt pilot. The problem I am having is that they want to be able to forward that number to the on call person when it is after hours or no one is in the off...
Is anyone aware of a wireless headset solution that can be reliably used for training purposes? Currently, we use Plantronics CS55's, but they do not support dual usage on a 7962 (or any Cisco phone for that matter). The purpose is for training, so...
Hello,Can someone point me in the right direction? I have 2 3945 routers with CME / CUE. If call originates on router 1 and RNA to voicemail, it works. If call originates on Router 2 and uses voip dial-peer to go to router 1 I just hit the general pi...
Guys,I am trying to find if my customers old Plantronics CA10, and GN Netcom 9120 will work with 7961G. Any ideas....Thanks,Joel
I am trying to reverse engineer our call center process with our internal agents. Currently they use cisco 7911 phones that are registered to our call manager. The in house agents login to the citrix environment, the launch ipcc (entering extension, ...
Hi All,Is there a way to re-order the entries under the "Directories" button on an IP phone registered to callmanager 8?. ie. When the user presses the Directories button on the phone, currently, the system displays in the order:1. Missed Calls2. Rec...
Hi All,Let's say I am in Maryland, US of A. Verizon gives me 301-811-1xxx DIDs for my office. I have a MGCP gateway connected to the Verizon PSTN network. This MGCP gateway is managed by my CUCM 4.3. When my aunt calls me, does the phone company ...
Hello, I have 3 PRi and none of outbound call work. It gives a engage tone .I see calls are going and extablished but disconnect soon with cause code Q931: call_disc: PI received in disconnect.i have cisco 2921 H323 GW with 15.1 M(7) IOS. CUCM 8.6===...
Please let me know if this is possible:Call FlowNEC PBX>>>>CME>>>>>>ASA5505>>>>>CAble Modem>>>>>>>>INternet>>>>>>>ASA5505>>>>>>>>MGCP Voice GAteway>>>>>NEC>>>>PSTN.
Hi,Should AnyConnect on 9971 support Video yet?If so does anyone know the minimum requirements? I can't find any documentation refering to Video with this solution...Thanks,Peter
Greetings. Can anyone tell me if it is normal for the speed-dial code/abbreviated dialing soft key to be greyed out when the user is on a call? Many thanks!
A client has CUCM 5.1 with 2811 MGCP gateway (IOS 12.4). They have planned to upgrade to CUCM 8.6 in the near future. But they got call quality issue since last week and we narrow down it would be issue related to the gateway.My questions:1) If we re...
Hello All,I have CCM 7 system which I have had admin thrust upon me. I have an existing Phone Button Template assign by the previous admin which I can see how he has assigned the button type (Speed Dial BLF) but where does the template actually pull...
Hello, I was wondering if it is possible for someone with an ephone-dn set as dual line to have a third call roll over to vmail if both are in use?Any help is appreciated!Thank you
