Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi voice team!! I did the SRST configuration and work properly in my environment... But when I turned back the old configuration "CME" all ip phones are dropping packets and it is not registering:Resposta de 10.100.2.59: bytes=32 tempo=1ms TTL=64Resp...
I have a remote site with an ASA 5505 connecting to my corporate site with an ASA 5520. When a call is made from the remote site to the corporate site, it is dropped at exactly 30 minutes into the call. The CUCM cluster that controls both sites is ...
We have two CUCM, UCCX clusters, one for genral call routing, the other is for an IVR TTS system. Customers can call into the IVR system and get information from dozens of differnet prompts.Internally certain people are able to dial *#1234 (star poun...
Hi all, i try to upgrade my 4.1(3)sr1 cluster but DMA refuse to migrate the DB because of the following amazing error:[07:06:29 PM] --- End -- Exporting CCM DBFailure- Zimbabwe network locale needs to be replaced with a newer version before upgrade...
Hi,Any help appreciated on this oneRunning CME 8.0I have a group of 15 sales staff which are members of a parallel hunt group which accepts inbound calls from 5 different DID numbers.I need the staff to be able to identify the number the caller diale...
Hi everyone,I'm fresh installation CUCM 8.5 in ESXi4 (UCS C210M2 model). And we are facing CUCM system unble to ping or trace route to local network, although we are configure static IP address including gateway completed. So, we are confuse what is ...
I have 7940 and 7960 phones that are connected to a Cisco switch and the phones are working correctly. I have to integrate with a new business partner who is using new HP switches so I cannot get rid of them. When I plug in the phone to the switch ev...
Hi, Some users complain about their voice quality issue in Cisco IP Phone.This issue might be affected by packet loss, packet delay and delay variation. But I am not sure how to solve this type of issue. Could you please let me know how I can fin...
HelloPlease help. We have recently purchased a Cisco 7965 IP phone with two 7916 Expansion modules for our reception. Currently we use CUCM 8 and have enabled the BLF speed dials. The numbers appear on the modules but am unsure on how I go about sett...
Hi,Trying to do a DMA from 4.1.3 and I get the following error:ExportDatabase, returning [Failure,Internal Windows to Windows CCM Migration: DB_LOCALE_MISSING_ERROR Failure,Please refer to 'C:\Program Files\Cisco\Trace\DMA\DB\exportdb.log' and DBIn...
All,Quick Question is there any way to update the Product Specific Configuration Layout using BAT or in bulk like manner after the handsets have been created? There are a number of features that we would like to enable for all handsets (video enabled...
Hi,I have cucm 8.5 installed and I wanted to know if there is a way to store phones numbers in a directory (phone book) so all employees in the company could access them. Is this possible with corporate directory? Or do I need third-party software? T...
We recently installed device pack cmterm-devicepack7.1.3.33024-1.cop.sgnWe are not sure this is the issue because we had a larger outage that same day that caused all phones on a particular call manager to reboot. Now it seems all 7942s ONLY are reb...
We have the top N users by duration report set to run monthly but I don't see a place to set how to get more than 20 instead of the 100 I'd like to see. Any suggestions?
Hi , A very small query-- is CUVA is supported on CUVA phones. user not able to configure it.. even though it seems everythign configured correctly. Regards, Abhishek Would really appreciate a response on this.
