IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 5539 Views
  • 14 replies
  • 0 Helpful votes

Hi Guys,One of my customers is running CUCM 6.1.3 and IPCC 5.0(2). Now everything is working just fine. But one of the Supervisors wants to have the Queue status on his phone by having the IP Phone Agent appl installed.After having everything configu...

pijssel by Level 1
  • 1683 Views
  • 3 replies
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Can anyone tell me if there is a way to get all of the serial numbers of the phones with some kind of query. I coundn't find anything in the Call Manager for serial numbers and I also used Real Time Monitoring Tool but I had no luck. I need to get th...

bsudol79p by Level 1
  • 386 Views
  • 2 replies
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Good day,I have FXO trunks on a 2611XM router and have configured H323 between that gateway and a CUCM7.0 cluster which includes one publisher and one subscriber. I've configured and enabled media groups and lists, and both callmanagers service all 4...

mnantel by Level 1
  • 523 Views
  • 3 replies
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Hi,We have CUCM 7.1 & Siemens EPBX. We have integrated CUCM with Siemens Voice gateway by H.323 and siemens voice gateway has connected to Siemens EPBX by E1.Now when Cisco IP phone calls to Siemens phone, we are not getting a ring back. But call is ...

We have one Cisco 7921G that is being used by our manager.   It is connected to our Wi-Fi end point in our office.  The distance range is not a problem since the phone is within the end point range.He is complaining that during a LONG conversation, s...

I have ER and it is all working great exept for one user, an attendant console user, she does not recieve the voice message from Emergency Responder. Her set will ring but no voice message is there only dead air and if she does not answer the phone s...

I can't see to figure this one out.  I am running CUCM 6.1.4 with CER 2.0.3.  We have multiple sites, so it works like this:User in building A dials 911911 matches the extension associated with RP911, which is the CTI port that CER is usingCER matche...

I have attempted to reset the application username and password in CM 7.1.3.30000 using the command line interface command (with output):admin:utils reset_application_ui_administrator_passwordNew password:*Confirm new Password:*-------------------- u...

m_poublon by Level 1
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Resolved! Phone Loads

Assuming that there isn't any phone load name set at the device level.  Do phones only load firmare when they are reset or do they check device default setting on the pub periodically for any changes?  If they find a change do they load new image?

mmendonca by Level 1
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I am trying to setup a new CME System and need some help. We will be using a PRI circuit with a block of DID Numbers that are 503-652-5010 thru 5049. The location in which this is going is currently using extension 200 thru 240. They do not want to c...

jameskuder by Level 1
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  • 15 replies
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I have a CME integrated with an Ancatel PBX 4400 (digital). if a call is made from a phone on the PBX to a phone on the CME, the caller information displays.But if a call is made from a phone on the CME to a phone on the PBX, the caller information d...