IP Telephony and Phones

We are looking to add a 2 second pause after someone dials 911 to give the dialer a chance to enter in another number or to hang up before it calls out. Can that be done just to 911 or does it have to be applied to everything that's dialed?  If so, w...

I am having a problem with a site that is stating they get complaints of a busy signal when dialing a DID. I have looked at the call manager logs and CCDR and I don't seem to see anything. Is there a way for me to set up logging on an H323 gateway so...

I have a router that acts as an srst GW, the same router is the GW (h323). When in normal mode, the digits get sent to the GW and the CM strips the 9 but during SRST, the router handles call processing and rather than have dial peers with a 9 in fron...

Hello,For security reason, I'd like only my Administrator lan be able to connect to the CUCM Page. (https://cucm:8443/ccmadmin)I cannot filter by acl on my router as the port 8443 is also used by the ccmuser page (https://cucm:8443/ccmuser)Is there a...

HiIs it possible for agents  when they are online to status change "not ready" to stop receiving calls. or divert a call. thanks for your help.

Hi,actually on SMTP Unity Notification the  PCA is accessible by url following (send by mail):http://nameSRVUnity:8443/ciscopcait's possible to change "http://nameSRVUnity" by FQDN beacause my proxy design not supporte simple IP adresse or simple ser...

First I know that am new to the IP Telephony world I am here asking for advice and help with my problem that am facing if you can guide me to what docoments will be usful I will be more than gratefulam trying to configure a Voice gateway  AS5400 to r...

We have plenty of Audio ports (150) but, not so many (25) Web ports. Is there anyway to borrow 40 Audio Ports so that Web could increase the number of Web ports? We are having problems setting up meetings because the web ports are being used up. By d...

We'd like to setup daily call reports on our Call Manager 7.1 server to record the following for each of our hunt groups:· Average wait time· Average talk time· Number of abandoned calls· Percentage of calls answered within x seconds (x being 20/30/4...

Hi everybody,I got interesting issue with ISDN PRI.Situation:CISCO 3825/SRST/K9.Two E1 ISDN PRI lines connected from telco, all 60 timeslots used, also 8 FXS for faxes.120 IP Phones in this branch, all connected to central offce CUCM 6.0.Signalling p...

Hi ,Is that Force 10 switches support cisco ip phones ?Thanks

Dears,I just used DMA to migrate from CallManager 4.3 to CUCM 7.When i restored the config on the CUCM7, the phones were not registered. I noticed that the callmanager service is down. If i start it, it starts for 30 seconds then go back to its down ...

The ccm-manager backhaul process is hunting through the primary, secondary call agents, then dropping the backhaul. All started after the customer's provider upgraded their Checkpoint firewall. Initially the gateway wasn't showing as registered in Ca...