Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Im trying to setup the following:Remote location tries to dial another location and gets a busy signal, it will automatically reroute and dial through PSTN. So if my remote location calls say 55-4000, how do I tell the remote location to reroute to ...
HelloCan i configure ACD on CUCM 7.1??...how can i do this??Thanks,
Hi,We have a voice network that is completely separate of the data network (due to some security restrictions). Both networks are connected to the internet. We have a CUCM v6.1.3a.I wonder if it is possible to use Webdialer/Click2Call widget on deskt...
I am running DHCP for phone handsets on the router. The DNS server that the handsets reference is a W2003DC. This works fine (service URL's etc.)However, currently the handsets are not registering in DNS themselves (creating A records).Is this actual...
We are having CUCM 7.x with 3825 as voicegateway, for voicemail we are using CUE, now my question since we are using CUE better going voice gateway as H.323 or MGCP.Please light me what should be my gateway choice if I am using CUCM and for voicemail...
hi all,I have got the Product authorization key for the ccm publisher and ccm subscriber server (To get the node license). when i entered the PAK key on the licensing link (www.cisco.com/go/license) it asked for the mac address. i entered the mac add...
Hello,I have CCM 6.1.2 on VMWare. It has NTP reference configured (its local gateway) and they both have timezone set to LA (UTC -8). SO they show the same, correct time. HOwever I have IP communicator set to the same timezone (date/time group in de...
Hi all,I have a problem with CUCM & SCCP IP Phones NTP synchronization. My problem is although I have defined a NTP Server in CUCM configuration, neither phones nor CUCM servers synchronize their clocks with the NTP server. The NTP server is a Window...
our client want to dial ipphone from outlook just right clicking the IPPhone number, it is possible.Could please some one light me more about how to dial IPPhone number from outlook
In CDR report, if I need to add a rate for a calling number how to do that.For ex calling number is 00971T, 1 min call = US$ 0.070, 0091T 1 min call charge = 0.050. Like this can we create a report for internal billing purpose, can some one light me ...
Hi can anyone helpDue to an error on my part, when I added around 100 users I accidently left the “enable mobility†feature checked on the user template under BAT. This failed after around 60 users due to a license violation. Since then I am unab...
Suppose the follow scenario:An outside caller calls a DID which rings to a main desk. The receptionist answers that call, then forwards it to the correct person by pressing transfer, dialing the extension, then transfer again. The person the call...
Has anyone got an SCCP ATA to work with a BiAMP Nexia audio system. There seems to be a disconnect between the screen touchpad and the ata. Dialing from an analog phone works, as does dialing from an analog phone, and then transferring via the keyp...
Hello, Can I get some help on how to get two CME sites to do TEHO with each other. I have an office in Macau and one in Singapore both with CME and they want to do TEHO between the two. Here is what I have so far:Macau Routerdial-peer voice 65 voip d...
Hello, Can I get some help on how to get two CME sites to do TEHO with each other. I have an office in Macau and one in Singapore both with CME and they want to do TEHO between the two. Here is what I have so far:Macau Routerdial-peer voice 65 voip d...
