IP Telephony and Phones

We are running UCM 6.1. Recently I pulled a CDR report for a department. I only see outgoing calls on the report. Is there a way to configure CDR to generate reports for incoming calls too? Thanks,Yiwen

Hi,I've got a 2811 with a VIC2-2FXS card. 1 port is connected to a ITS Pantel 1 button doorphone.The doorphone is programmed to dial a 4 digit extension.The router has a voip dialpeer to point to the callmanager (version 7).The ipphone rings but as s...

Hello;I'm trying to install CM 6.0 on a HP DL380-G4 Cisco compatible server. It passes the media check and starts disk and bios checks. But after that nothing happens. No error, no restart, no continue... The last things i see are;Machine passed hard...

Have a Cisco 2811 with IOS c2800nm-entservicesk9-mz.124-22.T.bin, CME Version 7.0(1) two VIC2-4FXO towards PSTN. Alls Call to the PSTN are cut after 2.55 min. approximately, from any of the FXO ports, Can someone help me with this.Thanks

System: CUCMBE 6.1.1, Unity Connection 2.1.01. Is it possible to use the feature alternate extension if I want to use the same Voicemail for multiple extensions? My customer is using ARC and I want the extensions/phones thats being used for logging o...

I trying to use a Cisco 7960G to work with a tird party PBX system call Spericall 6.x from NEC Sphere. Does anyone know how to set these phone to Sphere systems?Thanks,BH

We have a Cisco Unified Contact Center call center system that integrates with our Cisco Unified Call Manager. We are using Cisco 7941 phones with the Cisco Agent Desktop software on our clients in the call center. I have 1 user who is having and s...

i`m trying to locate any SFTP sw for backing up CUCM. The application needs to be runing even when I logg off the back up server- not when I just lock the machine. I`ve tried FreeFTP`d and FreeSSH but both of which do not seem to work- I thought Free...

-CUCM6.1-SRST router with FXO lines. h323Under voice-port, configure the target number '91800xxxyyyy' and let the incoming call back to PSTNQ)is there any feature to release the call from SRST router?Thanks in advance,

Hi,Looking at the CDR Management page from the Serviceability GUI, it appears that there are several settings that can be altered:Disk quota for storage of records.Time for retention of CDR data (in days).Low and High watermarks.Is it possible to hav...

Hi all,We moved away from CM 3.3 to a new installation running CUCM 6.1(2) Although i have an account to review CDR records, each time i search for data between any given times, i get an error that there is no data.I suspect that we do not currenty h...

We have multiple offices and would like to send a broadcast message to only one office but right now nothing is going through. We can get into the mailbox but it just drops the call...We are running Unity 4.0Any suggestions would be appreciated. Juli...

HelloI have a question regarding the type of server required to install the "Cisco Fax Server 9.3 Enterprise Suite".Like with Call manager and others products is it mandatory to have Cisco MCS server or Cisco "approved server" (like HP and IBM) or is...

Does anyone know where i can find some documentation for SRST? I have CCM6 and several 2800 series routers. A vendor installed the beginning parts of the system and we have built it out ourselves. The SRST sites i set up work but the sites that the v...