Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All,Sometimes when i try to launch system admin i get a blank page and the only way to get it working again is to restart IIS. In event viewer i get an error message details Below.Event Type: ErrorEvent Source: Windows Product ActivationEvent Cate...
Hi,I have a client running CM 6.1 who needs to change the extension display in the top right-hand corner on an IP Phone to the user's name or another Text Based field. By default the display in the top right shows the extension number assigned to lin...
Hello,I configured CallManager to write CDR in a FTP server. The file was created but the filesize is incrementing but with the same file and if I see the file content is the same.
Hi all. I have, on a CUCM 6.1, a hunt group in place for the operator. I am being told that the operator has 3 rings until it gets forwarded to the next operator in line. I have gone in on her particular DN and changed the setting where you change...
I have noticed that certain phones will let you select a ring tone such as a 7961G-GE will let you select a ring tone and play it but when you select the same ring tone from a 7940 or 7960 phone you get: TFTP Write Error: File Ringtonename not found
Hi All, is it possible to use 6.0 and 4.0 in the same environment? for example 6.0 would be publisher and 4.0 would be subscriber. thanks Alex
Hi Guys,I am looking for some help on how to go about getting my phones to register across a vpn tunnel. I also need to setup the tunnel using an ADSL connection, what do i need to look out for/check, do i still use the ip address of the voip interfa...
I have a CUPS 6.02 setup with CM 6 and CUE for voicemail. CUPC shows successful connection via IMAP to the CUE server but does not download voicemail msgs although i am able to do the same via an email client.TAC says that only supported server model...
Hi All,I read the forums posts regarding the CCM upgrades and still got some unanswered queries. 1. Consider I have CCM 5.1 on MCS 7825 Server Active partition. When going for a upgrade, the system installs all the CCM6.1 on the inactive partition. ...
Greetings,I have a problem on a Cisco's 5350 : the power supply fan is not working anymore. Do I need to replace the whole power supply or does anyone know where to buy a spare fan and how to install it ?Thanks,Andrea
I have 1 phone that does not display the global directory under Directories? What could that be?
Hi,I newbie for CUCM.Now I have problem with add/change username and password for web ui CM Administrator.Plz help me.Many Thanks for all advice.Regards,PS.CUCM 6.0
Could someone point me to some good configuration docs on how to setup TAPS from start to finish on CM 6.x
Hi,In our support centre, all the phones are in the same device pool, same region, same mgrl, same css, bascially all the phone have the same settings however, some of the phone have the latest fireware while some of the other phones have the previou...
Hi,do I need PVDM if there is a call that use g729 (outside) and g711 (inside my LAN)?Best rgds
