Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I've experimented a problem when I've established a call to a cell user using a celulink, and the same user send a FAX when the conversation is active.Then the cell user doesn't receive audio and then the call drops. The FAX is received OK.In othe...
I was going to install the Updates Wizard file but it tells me that the hardware is not supported by Cisco. The hardware is approved Cisco, but perhaps the updates file doesn't support the current CM version along with the hardware platform.I'm runni...
Hi allWe have 3 PSTN trunk ie 2 digital(E 1) and 1 analog(FXO). According to my routeplan first priority is for E1(primary),E1(secondary) and Analog FXO. I attached my Gateway configuration. My internal numbering plan is 7xxx and my DID Range is 700...
Ok...I am far from an expert at Call manager so this may seem like a silly question but I have been asked by a client to "Update their calling search spaces to incorporate 077XX mobile numbers".... now, from that... I am assuming that they want to be...
Greetings!Has anyone been able to make this thing work? I have a working CME system, a working TSP installation (can dial from Outlook no problem), and Salesforce.com Enterprise with a properly configured Call Center.When I launch the Salesforce.com...
Hi,I have observed something very weird in a new install of CCM 6.1.2 that I did for a customer.When a user dials 9, they hear the secondary dial tone, however the tone is exactly the same as the inside dial tone which they hear when their phones go ...
Hi, When I call from PSTN to an phone that is forwarded to other, call is droped.I can see in traces the following message:Jun 9 13:28:33.407: ISDN Se1/0:15 Q931: RX <- STATUS pd = 8 callref = 0x18A1 Cause i = 0x81E562 - Message not compati...
I am looking to implement a solution whereby the following call flow is acheived:Call in number defined as DN, call forward all to voicemail.This mailbox has 6 options for user input, each pointed at a different extension.Users extensions have a "for...
Hi every body!I have problem with my Cisco Agent Desktop!! In fact the agent can't login, i don't know why !!! i have a message saying:"Unable to connect to the Cisco CRS application Server,please try again."I don't understand why!! i did download th...
We have a HQ office and Branch office. Each have thier CME. Calls between the offices are VoIP across the Internet using a GRE tunnel. When employees from the HQ office visit the branch office and use IP Communicator, they are able to successfully...
Hi,hope anyone can help.is there any way to link the personal directory on CCM 5 to recognise external callers that you have stored.RegardsN
Hi,I cant seem to find this info, but it looks like when I have dial-peers configured on ccme, and I get a call from a non-local subnet, the call seems to use G.729 by default.Is this the default behaviour for calls that come in to CCME from a non-lo...
All, Im trying to configure a vg224 to do MGCP with a CUCM 6.x. I have it registered with the callmanager successfully, and I have at this point one fxs port configured. I feel like something is missing though, and Id like your opinion on it. It j...
I'm on CCM 4.1.3 and I'm trying to fulfill a requirement for retention of CDR. We have ~3500 phones in our cluster now and queries on the CDR database indicate with the default 1.5 million CDR records specified, this only give us about 18 days worth...
Trying to install CUBAC on a new, clean W2K3 system. Application installs OK, TSP installs OK, Cisco Audio Codec installs OK. CUBAC server connects to CUCM OK and creates CTI RP and CTI Ports, using the CUCM User I added. So I am confident of the use...
