Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Is there an alternative method to Disaster Recovery tool for export (and importing) a publisher database? Due to a known bug with Backups going into a loop in 5.1.2, TAC have given me an ES patch upgrade to install to fix the issue. I'm very nervous ...
I cannot see a tape driver list from CCM 'Storage Location' and looks there is a special installation procedure. How to attach 'DAT-USB-RM-72' to CCM5.1 and can I attach the device to CCM and Unity4.2 both?Thanks in advance,
We found that after pub and sub upgrade to OS 2000.4.5b.sr3, rtmt tool stuck in starting status without error message pop-up when pointing to pub. However, it works if pointing to sub. The ccm version is 4.1(3) sr3a. What happen?
Hi All,is it possible to configure 2811 and 7931 IP phone that when there's an incoming call from an internal number, phone uses a ring tone and when there's an incoming call from external number it uses another or different ring tone?Thank You for b...
I need to find a document that goes over, in detail, the ccmuser options menu for CCM 5.1. Can anyone point me in the right direction?-Shikamaru
Hi all,Just recently, our Publisher is generating errors under Event Viewer on Cisco TFTP. Message is below:--------------------------------------User: N/AComputer: CallManager PublisherSource: Cisco TFTPEvent ID: 1The description for Event ID (1) in...
I am having a problem on a new CME Version 4.1(0) system with a CUE 3.0 AIMI can retrive message just fine by dialing the pilot number directly and entering the ID and the password However, when I press the message button, it takes me to the VM pil...
Hi, Can anyone tell me if VT Advantage software for Vista has been released. I can see that 2.0.3 was recently released but this is unclear whether Vista is supported.regards
Hi. Our company bought a UC520 for us to get to grips with VOIP. As the company's growing, we're now interested in a larger system (Basically we want everything that our UC520 has CME / CUE wise, but bigger). Ive specced up the following, does it loo...
Hello There,We are using CCM 5.1.2 and 2851 voice gateway with E1. E1 normally registered to CCM with MGCP. Last week E1 registered and unregistered abnormally. We restarted CCM and router but nothing changed. E1 is running with H.323 now. Configurat...
Anybody here have information on how to properly provision an BRI circuit so that it will work on CME? I am in the U.S.
We have a customer who has a several of huntgroups, each huntgroup has assigned a ddi to ring two different extentions at the same time (one cisco ip phone and one analogue). In tern if the user isn't there this then goes to a third party voicemail ...
Hi,We are using CCM 4.1(3),some of the IP Phones are showing incorrect timing on the display. Pls let me know how to change it to correct time.Regards,
Hi,I am using CCM 4.1.3 sr 5b. For the last 2 day noticing that in my IP Phones (7940) whenever i press the Directories Button it prompts as Authorization Required! and asks for User Id and Password.It was all good till 2 days before.Need help to com...
Agent was on a call with a customer when she heard a beep and suddenly found herself talking to another customer. The first customer appears to have been dropped.We are using IPCC Enterprise version 7.0Anwar Ahmed
