Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
anyone else had issues w/ Cisco 8800 series phone (8861/8851) where it's powered on, but there's no dial tone, or when you try to press any keys nothing happens. As if the phone is frozen, but if you wait a while, eventually it resumes normal behavio...
Hi Guys, My Customer have a Gateway 2921 with SIP Configured. In this equipment too having a FXO that not is identify the Caller ID. The Carrier told that identifier call is enable. Below the configuration FXO port. Are there another configuration ...
Hello, What's the best approach of upgrading an existing CUCM 9.x to 12.x? We have purchased a new BE 600M Server (M5) to run the new 12.x. My concern is, can I just backup the existing 9.x box using DRS and restore the flat-file on the new 12.x ...
We are trying to use MS AD LDS on Windows Server 2012 to replicated users from a Windows 2008 Domain Controller. I have the users replicated into the AD LDS server and all the common AD attributes are populated into the user objects. When I integrate...
We have multiple sites across a large metropolitan area and for emergency response notification, whenever 911 is dialed, based on CSS, the call is routed through a local POTs line attached to router at the location. The POTS lines address is that o...
How would I find out what the timeout status is for when a device goes from being registered to unplugged when it relates to the device status screen, see attached. We want to understand how long it takes from when a phone is showing registered to wh...
Hello everyone, We have a CUCM version 9.1.2.100000-28 and we need upload a firmware for Ip Phone model CP-8821-K9, but when I try connect with SFTP (online without problem) the plataform CUCM show the next message "The resource lock platform.api.upg...
I need some advice as my employers have 2 IM&P nodes in place to support various functions but thanks to a power surge we've lost one of them; other colleagues are in the process of sorting the hardware and the subsequent rebuild. I need to though in...
Hi all, I am facing issues with DTMF for some outbound calls. Some are working fine (mostly the toll free numbers) but calls to other numbers it is failing with dtmf. The calls are getting connected, users can hear the IVR options but none can be sel...
Hi all, we received a problem from a customer about their CUBE SIP , the customer can use the sip for out going call and it was working fine, but when people trying to call to their ip phone from outside, the phone will ring, when he pick up will n...
Hey everyone, Got 2 questions that I'm hoping someone can help point me in the right direction. 1. Is there a way to set external phone number mask for an entire device pool rather than setting it in each DN configuration, and if it is in DN con...
Hey guys, I have configured a new 3rd party SIP phone. Internal calls are working but calls to PSTN are failing. I think it is a corlist issue. Config below. What am I missing? Thanks in advance. voice register dn 1 number 44!voice register poo...
Dear All I would like to ask a question I have a registered phone and give me this error in RTMTStationConnectionError [ReasonCode=8] But I didn’t find that this [ReasonCode=8] and I found only till [ReasonCode=4] which mean deviceRegistrationSuperce...
Is this article correct in the procedure I need to follow to re-ip my CUCM cluster, sounds like I re-ip SUBs then PUB? Do I have to reboot whole cluster after each SUB re-ip? When I make the set network cluster publisher does that node reboot? Tha...
Hello everybody, I am trying to determine if its possible to set up 1 dedicated deskphone that has the privilege / access to use the intercom function to make announcements to all the other desk-phones in the building. All the other deskphones in...
