Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I'm running Call Manger 11.0 I have a new 7962 phone that will not registered. If i configure Call Manager to auto-register the phone I get a security error on the phone. If I try to configure the phone manually I get a DBconfig error on the phone. ...
A department with 10 users/phones would like the ability to, only on Mondays, be able to decide to answer the call or have it forward to one user in the department. The users have direct numbers and voice mail. Monday, user A's phone rings the use...
Does anyone know why voicemail wouldn't pick up? All other phones go to voicemail after two rings go unanswered, but I have one phone that just rings forever and never goes to voicemail. I have compared the profile of that phone with other phones and...
ISR: 2901 with ISM iOS: 15.7 I have several vlans setup on my networks. Everything is inter-vlan routed through my 2901 routers because day to day maintenance for firewall and zones is easier with the cisco configuration professional express. F...
I recently had a VIP user at my company complain that when he picks up an incoming call on his desk phone, the other party doesn't initially hear him and and initial "hello." After a ton of time trying to narrow down the issue to some signaling delay...
Hello I work for a school district and a question has been asked if we can track how many times the 211 ( help line ) is called. Is there a way to collect from Call manager a report that shows who called 211 and on what day? Something similar to Cisc...
Hello, I am having trouble figuring out why my outbound calling is not working in SRST. During normal operation calls are sent to the GW with 11 digits so I setup the SRST dial-peer to forward 11 digits on LD calls to the carrier. I have tried forwar...
Hello Everyone, We have CUC integrated with CUCM using SCCP. We plan to move from SCCP to SIP. What would be the best strategy to accomplish this task with minimum downtime. Please note that the availability of voice mail is crucial for our business...
Hello, Anybody knows if this voice gateway supports 802.1x, in particular EAP-TLS? Regards.
Hi, I'm trying to setup recording on demand from phones using Built In Bridge and record softkey. Recorder Server is Enghouse QMS 7.1 (use SIP trunk and TAPI to CUCM). When record key is pressed screen display "Recording Failed". After tracing on...
Hi guys, I need add one external number to receive calls to a line group. Is this possible? Thanks
I need some help to convert a 7960G Phone with SIP back to SCCP. Any help would be greatly appreciated. Thanks!
A 7962 goes into DND mode periodically. This phone doesn't have any DND option in the softkey or phone templates. So, they can not be turning it on from the phone, even by accident. I have to go in and uncheck the Do Not Disturb box on the phone a...
Hello community, We are facing an issue with DTMF relay. Sometimes, digits are duplicated Topology: DECT ANALOG -----qgig----2921----mgcp----CUCM GW is mgcp and DTMF is configured for OOB We checked the traces and found the following: Apr 10 20...
Hi there, We have a SIP Trunk directly to TISP (Without CUBE/GW) and I've been asked to filter incoming calls by Calling Party Numbers, so far everything works properly. In addition I need to permit anonymous incoming calls and here is the issue. I...
