Does anybody know anything about the support of the colour 7970 IP Phone in the Callmanager Express? At least the basic call features are they going to be supported in the comming releases of CCME?Thanks in advance.Alex
Can someone point me to where I can find the codes used to do call pickup as well as other features from an analog phone connect to an IAD? I know about the codes for a phone connected to an ATA, i.e. **3 followed by flashhook picks up a call for ana...
Folks, We have over 300 phones (7070, 7060 and 7940) phones. We want extesnion mobility for all the users. I assuming that i would have to make device profiles for all 300 users?? any easy way of doinf this? also, i noticed with some phones that as s...
I am getting HTTP Error [11]! on several of my 7940 phones. I reset them and it does not go away. It happens with services and Corp Dir. Haven't found a bug on cisco.com yet. Using CM 3.3.4.Anyone else experience this??
I have an analog Pager that I would like to connect to an ATA186. We would like all IP Phones to be able to utlise this paging service from their phone by ringing a code.Is this possible? Is there a function like CCM's auto answer on the CCME?Thank...
Hi,I have cisco ip phone 7960. I am unable to change any setting in that phone. It display as key lock.'SAVE' option is not active.I tried through browser also, but I still unable to chage the configuration.so Help me on this issue as soon as possibl...
c5300-is-mz.122-24.bin For some reason anytime a call is made on the ISDN channels on the term mon and in my syslog it displays the connect and disconnect....of course this is pretty annoying when trying to find true warnings/errors is there a way to...
If customer would like to integrate emailinto the IPCC, could they setup mail forwarding to the Unity Server via SMTP and then have the agent mailboxes get notified via a distribution list andlight MWI and have the voicemail suggest they have an emai...
Running CCC on 2000.2.6 on a 7835, with the latest rev on a CallManager 3.3.3SR4Seems that after a few days it just decides to lose it's connection with LDAP. The WWW Page when a user attempts to login says "Unable to connect to directory services"A...
GreetingsI need to find out what the variable is that stores the original caller's ANI value in IPCC Express and what script command is needed to extract this variable.We have a call center where the calls first come into a receptionist who then tran...
I have a script that starts off with a DN that is then routed to a Select (LAA) and then to a Service Group. How do I then use another (or for that matter as I build this, many) DN that then goes to another Skill/Service Group?IPCC 5.0
In the document 51361 posted on May 4th, Cisco only provide solution to MCS server which is to upgrade OS to 2000.2.6 on CCM and to apply MS04-011 on Unity.But nothing for ICS 7750 SPE, actually 2000.2.6 is not supported by ICS at this time. Can i ju...
I would like to know how to save a message that has been recorded with the use of recording step into a specific file name and folder. I know that when the file is in the recording process, IPCC saves it into a temporary file in the C:\Program Files\...
Hi Pro,Currently, i am running some new project, but before install into the MCS 7825 , i use the clone pc for testing purpose. to confirm my server is working. so,i'm testing install callmanager on clone Pc (which is quite high spec.computer), and a...
