Activity in Technology and Support
License question when redeploying an existing VMX in Azure
We need to redeploy an existing VMX in Azure because the current deployment is bound to a Basic SKU public IP and cannot be changed due to a resource lock. We plan to shut down the old VMX, generate a new enrollment token, deploy a new VMX from the A...
C3850 Switch reboots during Software Distribution
Hello,we've updated some c2960 and c9200 Switches with CCenter, now I wanted to prepare some c3850 Switches and during Distribution the Switches reloaded unexpected.current Version 16.12.5b, distributed Version 16.12.13, Distribution completethe last...
Resolved! Talos Connectivity Problem
Hi to all ,i am getting many messages as the following:Severity: criticalModule: Talos CommunicationDescription: 3 modules failed:* URLDB- Failed to retrieve beaker inventory* LSP- Failed to retrieve beaker inventoryMy subscription is active (it expi...
Autenticación por medio de Radius y Sw Cisco Usando ISE
Tengo un problema al momento, necesito implementar la autenticación a los equipos de red por medio de Radius usando el Cisco ISE, ya agregué los equipos al ISE y configuré los SW apuntando al ISE que tenemos, compartí la llave igual en ISE y los Sw p...
Resolved! Abandoned Call Report
We'd like to run a report that lists all the calls that were missed today. This should allow us to call these people back ASAP. The "Abandoned Call Detail Activity" report in UCCX Historical Reports only lists the calls that we not answered by agents...
Route leaks between VRFs
PE1 has two vrfs configured CE1A and CE2A.Both CE1A (155.1.111.11/24) and CE2A (155.1.112.12/24) are advertising their loopback addresses.I am trying to leak the loopback of CE2A (150.1.112.12/32) into CE1A without using the import route-target.I h...
Cisco 9500 Boot Fail
Hi, we have a cisco 9500 it says BOOT FAIL ROMMON INVALID or TIMEOUT Is it possible to recover this switch or its dead?
Cisco UCCX 12.5 - Make REST Call with POST Method
Hello, I'm trying to call a REST API with the POST Method in UCCX Script Editor but I'm getting the following Error Code "Client response status: 412" noting that the call is successful in Postman. I have attached screenshots for the URL & Body. A...
CPAM image extract tool
Hi Everyone,We occasionally get requests to be able to export images from the CPAM database. Since they are embedded in the database itself it has been a challenge to get them out in the past.I wrote this utility to make the extraction process easier...
It's like typing a bypass code in Duo
Try to use Cisco Secure Access, log in to Once you reach Duo, "Enter the bypass code Please enter the code from the IT help desk to verify that you are the one you are." The message appears. Until yesterday, the phone authentication was progress...
Error When Importing MAC for Whitelist
Hello Cisco Community,Currently I'm trying to whitelist by importing my dummy MAC address but i got this error below. Here's the example of dummy MAC Address and the Whitelist. I deleted unused collumn, because I only want to test whitelist for speci...
It's like typing a bypass code in Duo
Try to use Cisco Secure Access, log in to Once you reach Duo, "Enter the bypass code Please enter the code from the IT help desk to verify that you are the one you are." The message appears. Until yesterday, the phone authentication was progress...
TCP MSS, MTU and Overhead in WAN-VPN Designs
As part of my daily work designing Service Provider networks, I often face MTU mismatches. Here’s a clear guide on how to prevent them. In WAN environments with multiple encapsulations (GRE, MPLS, IPsec, PPPoE, etc.), mismatched MTU and MSS values ca...
Issues when updating admin password of an FMC-managed FTD via Ansible
Hi.We are currently facing issues when trying to automate the "admin" username via Ansible remote command execution.We have a Cisco Firepower 2130 Threat Defense Version 7.4.2.2 (Build 28) which is manged via our FMC version 7.4.2.3.Anytime we try to...
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