Unified Communications Infrastructure

Is Cisco Enterprise License Manager the samething as Cisco License Manager? I just want to make sure I am downloading the correct thing to work with CUCM 9.0. This is the only thing I was able to find in the Support downloads when logged in with my C...

Question from one of my users...is there a way to disable the active calls window when the user is on the phone?I just got an earful about how annoying this is...                   Thanks in advance for any advice...~Ray

I recently installed CUCM 9.0 and have been poking around the UI and DB to see what is different from 8.6.  I noticed that there is a user called Token who shows up in the DB but not in the UI.  I don't remember this user being in my system in 8.6, b...

Does anyone know of a free utililty that will make an ISO over 300MB bootable?  The only free ones I have found have  a limit of 300 MB.Thanks,Matt

Hi We have installed Cisco Unity connection 8.6 and configured Voice mail on it, We want to have an IVR on the Unity Connection. When call comes to the general number call should have an IVR asking for Extention and when client press the number it sh...

Hi anyone seen this?I have a phone firmware upgrade to do and I done a test for 10, all ok, then I done 100, and 18 failed I looked at the devices and found that the TFTP address was set to 255.255.255.255 on the devices for both TFTP 1 and TFTP 2. a...

Hello FriendsWe need to know if Cisco 9971 endpoint support 3GPP.Regards

I Have installed ip communicator on the pc and trying to register with cme.but after installing the ip communicatr when i am going to enter the TFTP address  ,the field is inactive sometime.cannot enter the address.sometime its active.

Does anyone have example Unity Connection Restriction Tables they can share?TIA

Hello,I have a CUCM 8.6 with telephones 9971.Im testing a EX90, the EX90 has TC4.X (I dont have the release key to upgrade TC5), so I register the EX90 with SIP Protocol.My problem is that I cant to established a session of video between my videophon...

We recently changed how we are notified of voicemails in Outlook. Before, we were using Viewmail for Outlook and just recently we moved to sending .wav files to the users Oulook inbox. My issue now is certain users are receiving multiple emails when ...

I'm trying to find some documents that would list a compare tables to see what new features are listed in 8.6.2 that would be worth upgrading.Thanks,J

Hello,I did configure H323 trunk between Polycom CMA, I can call Polycom endpoint device but it can not call to me,When They  want to call  me Call manager rejected to calls. I define all necessary step (Route list, route group and Gatekeeper etc.)To...