Unified Communications Infrastructure

Hi,I just know from the information posted in NetPros which explained that disk usage of 93 % it is norm.Would like to know how about the inactive disk ? Is it ok that is around 91% ?As for the memory heavy usage of 20xxxxx K and left only 19xxxK. I...

I'm having a very odd problem with my CUC cluster. It happens after a split-brain caused by a network issue. The sub and pub go into split brain and once the network problem is resolved and they can talk, the sub goes into high utilization and the ...

I need to configure a 7961 phone to be abe to make intercom calls to all other phones in the office at the same time.  I'm a little confused as to whether CUCM 7.1 is capable of doing this without purchasing a 3rd party solution. If someone could ple...

Hi,I am looking to display photos in MOC as per the following dochttps://www.cisco.com/en/US/docs/voice_ip_comm/cucimoc/7_1/english/integrat/guide/appendixb.html#wp1015019It is vague when it comes to creating the scheme attribute for the PhotoUri OID...

Hiwe have a unity connection 8.5 in our company and i'd like to customize voice prompts that interact with users when they push the message button on their phones, but i can't find setting related for this purpose.Is it a way for customizing the voic...

Hi All, I have run into this issue and probably many other have. I have been setting up a CCIE Lab with the Cisco 8.5 NFR kit. My CUCM 8.5 install was smooth and without any issues. I am having trouble with both Unity Connection 8.5.1.10000-206 and w...

I want to install a Cisco Unified Commmunications solution using the Cisco Unified Personal Communicator on windows PCs. This should give access to soft phone, presence, instant messaging (IM), visual voicemail, employee directory, communication hist...

Why has Cisco removed the ability to have a distribution list as an owner of a Call Handler?   This was an available option in Unity, and it made configuring owner's much easier.An example:   You have 50 call handlers for a school district, and they ...

I have a user that is not able to use CUPC. When you run it, the splash screen comes up and after a few minutes it just disappears. I am attaching the uc-client.log file to see if someone can make sense of the problem. It also does this for any user ...

I have a customer ( primarily a MAC shop) that is wondering if Unity Connection can store the Audio in MP3 format instead of or in addition to WAV format.In looking at the docs, there does not seem to be an option, but I just wanted to through this o...

Hi All,I am having an issue with the UK locale, uc-locale-en_GB-8.6.1.1-2.cop.sgn which is the latest one. I'm able to set subscribers and call handlers to the UK locale but I not set the system default to UK as it is not in the dropdown list.Does an...

Hello,We faced a problem with HD usage on cisco unity.  When I check the diskusage see:admin:show statusHost Name    : UnityDate         : Fri Dec 2, 2011 00:34:15Time Zone    : Europe/ParisLocale       : en_US.UTF-8Product Ver  : 6.1.1.2000-3Platfor...

I've tried the troubleshoot guide to restart node services.http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_0/troubleshooting/401/crs401st.pdfbut the CRS admin page still cannot be displayed.  Pls kindly advise ...