Unified Communications Infrastructure

Hi,I found on the RTMT for CUP 8.5 on the APP Syslog Events several Critical logs of Cisco AMC Service, the content of the log says "the following SyslogSeverityMatchFound events generated: SeverityMatch : Alert MatchedEvent : May 5 09:24:24 hostname...

I am trying to figure out if department console 8.6 has a limitation to the contacts associated with a team. For example, I have two teams Customer Service and Operations that I would like to see the same LDAP users in the attendant console operators...

How do you configure a 7921 phone? When I go into Settings, some fesatures come up as locked. I see the phon in CM and it has a number assigned, however it is not registering with CM nor getting an IP assignment?I tries to set up the wireless SSID on...

Hi Guys!!I'm new in cisco voice systems, and I've problems to understand the operation of the system.I finished the software installation of CUCMBE V8 in a 7828 appliance, I've already configured 2 IP phones (7942 and 7965). I want to call of one ext...

I just noticed the CIUS is on New Product Hold (NPH) until March 12, 2012.  Is that correct?  Does this mean that customers ordering CIUS tablets will not receive them before March?Thanks, Jeff

Hi I have 2 Unity 4.05 , on box Unity VM's - not networked with eachother but integrated to same CCM. Can we use COBRAS to do the migration - export from one, impoort to connection and then do the other ? Any 'Gotchya's' , please advise.  Wil be usin...

Hello,Customer has Emergency Responder 1.3. They want to migrate to 8.6 on new hardware. They are not interested in performing any step upgrades, rather build 8.6 on a new server and manually migrate.Can someone tell me what SKU's they need to order ...

We have two offices with two different Unity Servers for voicemail.  I would like to transfer a voicemail from my office to the second office, unfornatually the two unity servers dont know about each other's numbers.  What would I need to setup to al...

I have a Unity Connection 8.X in the U.S. and want to be able to route calls coming into its AutoAttendant to Europe for phones/VM boxes who live off of the seperate Unity/CUCM cluster. Essentially, I just need to make the phone directory of the U.S....

HiWe are doing an upgrade from uccx build 7.0.1  build 109 to 7.0.1 Sr5 but the patch upgradation is failing as it is giving an error while upgradation that build 168 is required.However in cco uccx 7.0.1 build 168 is not availabe .Kindly let me know...

I'm new to CUEAC, but working with Cisco call Manager since long time. I have installed CUEAC Server 8.0.0.5 and Cient 8.0.0.535 as per steps given in your website ( studied both PPT & Movie ). The main purpose for the external calls get into AC clie...