Unified Communications Infrastructure

Unity 4.0(5), CCM 4.1(3), Exchange Integration, Unified Messaging.We are having a problem intermittently with MWI. We noticed the problem yesterday.Problem: Some users noticed that they had messages, but their light was not on. To verify, I logged ...

All,Vmail has been dying on me lately due to this errorCisco Unity's multi-media component has enountered a serious error.I have found a temp solution, which is reinstalling TSP (skinnysetup.exe) and rebooting, but it will only stay up for a few days...

I have a customer that is trying to accomplish the following:Any subscriber calls to leave him/her self a voicemail without ringing the phone.They do not want the phone to ring, because in a lot of scenarios the phone rolls over to other people befor...

Have a problem with restoring database from 5.1.1.2000-2 to 5.1.1.3000. Is there a way to do this?Thank, any advice will be helpfull.

hi, we're using Unity 4.0(5) with CCM 4.1(3) sr3a. We find that when user login Unity and retreive message, after finish listening the message and then hangup without any action of save or delete message. Then, MWI is still ON and marked as new messa...

Can somebody please confirm the correct DSCP value for VOIP signalling. Is it AF31 or CS3?

Hello,I have an auto attendant with menu options 0, 1-4, and the ability to press # to transfer to another extension. Very frequently people are trying to access an internal extension and ending up at the wrong place, which happens to be one of the m...

Can anyone provide me the step how to add a server for failover??I got the CD set, license and server.ThanksKen

Any one have any ideas on what is causing Doh errors with Unity and Notes?Event Type: ErrorEvent Source: CiscoUnity_AvCsEvent Category: NoneEvent ID: 100Date: 2/26/2007Time: 10:06:49 AMUser: N/AComputer: UNITY1Description:Exception occurred and ha...

CM4.2.3sr1, Unity 4.x, and IOS 12.4.8 with SRST ver 3.3: In CM mode, to reach VM, PSTN caller hits did 3777 which gets translated to internal Non-DID 6900 that is the Unity VoiceMail Pilot. In SRST mode, the above is a problem. How do I fix this? How...

Hello,I will be moving a group of users from one Unity server to another Unity server. At the same time, the users mailboxes will also be moving to another Exchange server.I will need to add a connection within utim, will need to run the permissions...