Unified Communications Infrastructure

Unity 4.0.(3) SR 1 - From a remote computer when I load saweb and click on Subscribers my browser will display the hour glass and I will have to use Task Manager to kill the browser session. When you look the "Recorded Voice" looks like it is having ...

The customer setup is a single Unity 4.0(4) server configured in a voicemail environment. The Exchange server is installed on the Unity server.They are using Veritas backup software to backup the Unity 4.0(4) server. However, the backup software vers...

Is there any way that I can clear the usb memory stick so that I can use it as a memory stick? We upgraded and no longer use it as a security key.

I have installed the IOS fax server and it appears to be working correctly. I have one test number working on a DID that has mostly normal phone numbers, and some faxes. When I program the 2nd fax number (see dial-peer below), it accepts it. When ...

I have 2 Unity 4.0(3) SR1. I need to replace the failover server with a new server. Do I just need to run the failoverconfig.exe to remove the old server and join the new one? Thanks in advance.

Hi,In the cisco unity Admin console, when i try to add one subscriber (who is present in the domino directory names.nsf ), i can't find him when i clic on the search button.This problem occurs only for 3 users, there is no problem with the rest of th...

Hi,I will use MCS-7835I-3.0-ECS1 with D/120JCT-LS to install Unified Messaging system for Unity 4.0(4).Becaue MCS-7835I-3.0-ECS1 is an IBM Platform, I am not sure which PCI Slots I should use for the voice card.And is MCS-7835I-3.0-ECS1 the same as s...

We have a Unity 4.0(3) VM only sytem that sits in its own domain. Users of SAWeb report that they can login to SAWeb using IE initially but they cant get the media master control bar login prompt to accept their logins so the hit cancel and everythin...

Hi,I have a idea I would like the developers to consider for functionality of the CUBI tool.The import tool references the users’ telephoneNumber attribute in Active Directory (AD) to derive the users’ extension number. It then synchronises back to a...

We are providing a 500 user UM system with failover.We will also require Bridge networking between Unity and an Octel system(at this stage customer has not specified that they require dual integration only internetworking).We have also ordered two br...

A client of ours is using the "transfer directly to voicemail" "feature". They hit XFER, STAR, the extension, then hit XFER again. Problem is once you hit the last digit of the extension, the user's message is playing. You have to be quick to hit ...

Hi,Went from 4.0(3) to 4.0(4) and the message store backup were doubled, it seems that the backup followed some special hidden search objects in the users mailbox which made it backup many things twice.Is it expected ?Can I remove this unity objects ...

I have a customer that recently upgraded from 3.x to 4.0(4). Since then they have been having miscellaneous problems, such as:-MWI not synch'ing-Deleting message with the phone does not delete them from mailbox-Can't add subscribers (says DC is down...

I need the total number of unity subscribers in my system. Please assist. Thanks