Unified Communications Infrastructure

Using Unity version 4.0(4) to provide centralized voice mail to Sucession 3.0 Nortel PBX systems via QSIG on Call Manager 4.1(2). This works fine when I light the MWI using the 4 digit Nortel station number (6026) as the Unity MWI extension. I need ...

I have several extension ranges of call handers Id like to delete... What is the best way of doing this? There seem to have been a lot of call handlers we created for extensions that don't exist and Im just trying to clean things up a bit. Bulk Edi...

I have Unity 4.0(3) on a server that went Kuputz! The NIC is blown and we decided to upgrade the server to a faster proc and HD. It is built and integrated, but ran into an issue trying to add the existing license we have. Are they locked into the MA...

I have a user that was listening to a voice message on there phone, while they were doing so they deleted the email from Outlook. Now there outlook is hosed up. Has anyone ever seen this before.

I have a working unity 4.0 with exchange 5.5, its upgraded to Active Directory my unity still working, and now the customer will upgrade to MS Exchange 2003, what should i do in my unity 4.0 to work with the upgraded version of exchange 2003.

Quick question, I'll be upgrading our 3.1.3 box to 4.0.4SR1 next week, but management is asking me to determine how many calls Unity answers after 6pm right now as I've scheduled the outage from 6pm to 11pm. I may need to do it later depending on ho...

Unity 4.0(4) sr1 with Exh 2000 (on box) VM only - No changes made on the server in 24 hours, but now the Unity Administrator account is logging security errors - I alos get a message warning that pops to my desktop which indicates a failure to get a ...

In the Unity(4.0.4sr1) and Domino(6.5.2, DUCS 1.2.2) integration environment, I cannot playback via Phone even works via PC.1. XP machine.Configure extension on the GUI and click "Play" and got a small pop-up window with "Itsucaud" in the head bar te...

I've got a new server at 4.0(4) SR1, and the Tools Depot app won't launch. The individual tools all will run, but tools depot is a very nice interface that I'd like to give the onsite admins to use.It is running the headless CSA, but I suspended sec...

Hi,I tried to re-build the MCS unity server from scratch. However when I inserted the HP Platform Disk1 and enter F2 for OS installation(F1 for array configuration has done), I got the following error message:"An error occured. StartImageProcess retu...

Is there a tool in Unity that will give out info as to if there has been a patch applied or a service pack installed? I have a Unity 4.04 server that is running, and had a few problems, and I need to figure out if someone has been working on this. ...

I have re-enabled my notification device of "text for Unity inobx" to send me email when I get a voice mail msg but no email is being sent. I had this working before. Running Unity 4.0.4, SR 1 VM only.

would it be ok to run the new permission wizard before applying sp1 onto exchange or should we do it after sp1 patch is applied.thanks

Unity 4.0.(3) SR 1 - From a remote computer when I load saweb and click on Subscribers my browser will display the hour glass and I will have to use Task Manager to kill the browser session. When you look the "Recorded Voice" looks like it is having ...

The customer setup is a single Unity 4.0(4) server configured in a voicemail environment. The Exchange server is installed on the Unity server.They are using Veritas backup software to backup the Unity 4.0(4) server. However, the backup software vers...