Unified Communications Infrastructure

Hi, when i tried to retrieve fulfilled license from my cisco account it keeps on giving below error. Why is it? Please help!!

Hi, I have a Unity Connection Server connecting to O365 for voicemail creation. Currently we are having issues with Unity not getting updates from office 365 when a voicemail message is read or deleted, this is also affecting MWI.I have been talking ...

Hi all       For an issue that we are facing found that SIP normalization script will be a resolution. Here my goal is to restrict all video codecs for a particular range of extension. Found a script from cisco dev guide to remove the codecs. But i n...

how would i be able to remove an extension from a line without deleting the directory number?   also after the number is deleted how do i rename the [Line 2] to [Line 1] since line 1 will be removed

Hello, I need a CUCM recovery software version 6 BE... I know that is too old (EOS/ETC), but if its possible get this I will appreciate your help. Thanks.

Hi All, Is there a way to upload in bulk TFTP files? I'm trying to upload around 2,000 files in total (phone background images) and am finding the current method of uploading each one at a time is a real drag. Thanks, Tom

Hello,    Please I am looking for a GSM gateway that can be used with CUCM to make external calls while also leveraging the CUCM ad hoc conference feature.   We will like to have a conference meetings with external clients all via the GSM gateway.   ...

hi guys,   i am trying to integrate presence on cuac advancd version 12.  so when i go to engineering->presence management,  it asks for information such  as Presence user ID, domain, hostname (IMP info), port, end user (in example@domain format) and...

Hi,We have CUCM 9.1 version and we are planning to Upgrade to 12.0.We are using BE6000M. Could you please suggest the steps to upgrade from 9.X to 12.X?RegardsShinas  

I have a need to migrate from an on-premise environment to a cloud environment.  The request is that B2B federated contacts and connections remain in place, but users will need to log into the new (cloud) environment for Jabber and RCC/CTI phone cont...